-
March 2024 by HAJRAH CHOUDHARY
fast maid service for house cleaning is horrible . I was not there at the time of cleaning but when i reached home i see there is only kitchen appliances were cleaned in 2 hours and they charged 2 hours price they dont care if my whole house is same nothing cleaned . I constantly saying them to call me when fast maid comes bt nobody call me . they just come for 15 mints n lied to me because they didnt call when they arrive and didn't call when they leave . In 2 hours just kitchen appliances such a fraud. I will never call for house cleaning service again. Shady people fraud company .
-
February 2024 by Bridgitte Adams
Really enjoy working with Fast Maids. Scheduling is so easy and the quality of the clean is always great!
-
February 2024 by Abd
Try them! Thank me later!
-
January 2024 by Catharine
They did such a great job cleaning my house. Will definitely use them again in the future.
-
January 2024 by Denise P
THIS IS THE CORRECT COMPANY - the service was on 10/12 under initials PB in DC Nw. I sent video of the vanity top and your manager did NOTHING. I’m just now getting a chance to write my review.The cleaners left permanent bleach stains on my door thresholds and vanity top after I specifically said not to use any harsh cleaners. They also didn't do a good job cleaning some surfaces. I still saw dust/dirt and streaks. The first service was excellent, but they sent different crew for the second service, and now I'm very disappointed. I let the manager know, but they didn't do anything: terrible cleaning and customer service. I don't recommend them.
-
January 2024 by Vic Cabali
The ladies were very meticulous to what they do! Superb cleaning service! Highly recommended.
-
January 2024 by Yvette Banks
I really love having Fast Maids clean my home. I love the attention to detail! ❤️
-
January 2024 by Karen Key
I had never used maid service before, I was above and beyond satisfied with those two ladies. Their service has overwhelmed me and I will be using this company again. I have be telling family and friends about fast maid cleaning service.
-
December 2023 by aysenaz erbilgin
Very happy with their service. Highly recommended to use them !
-
June 2023 by Derrick M.
Driver blocked the neighborhood street on purpose and beeped at me after I passed. Very impolite and unprofessional cleaning company. Please allow neighbors to use their streets.
-
June 2023 by Tamieka Square
I use their services once a month and it has taken a lot of stress off my plate! They keep my house looking brand new after each deep cleaning!
-
June 2023 by Claudio Negrete
I am very happy to work with Fast Maid Service. They have been very through in each time they come and clean. I like the fact that, i can easily get them on a schedule whenever i need them.thank you !
-
April 2023 by Miriam Bryant
Please be warned by the negative reviews as my experience found them to be legitimate. I booked fast maid cleaning service for a move-out deep clean. The only professional employee I encountered was Angie. So thanks Angie. First, the cleaning was subpar. I have used other local cleaning services whose standard clean was far superior to FastMaid’s “deep clean”. I was away during the cleaning as the moving company was still unloading items at my new address. However, the time from when they called saying the cleaners were at my apt to the time I returned was not 2 hours (which is what I paid for). The cleaning was not thorough for a move out. They missed (or didn’t do) a lot of areas. They did not take out any trash. So I was left trying to take out trash and clean before I had to turn in my keys at 5pm. I wasn’t expecting to have to go behind the cleaning service and further clean. The most unprofessional man called me saying that my card didn’t go through because of insufficient funds. I literally read the alert that capital one sent saying that the card info was entered incorrectly. Yet, the FastMaid representative kept insisting that I “didn’t have any money”. It was rude. He finally went over card details and the cvv was wrong. Instead of him just verifying the information from the beginning, he argued with me about not having money. Please, find a company that values the customer and works with integrity. FastMaids is not that company!Services: Moving-related cleaning
-
April 2023 by Tiara Jayeola
They were on-time and respectful of my time and space. The cleaning was thorough and they even cleaned my baby’s play walker. Definitely will be booking again.Service: Deep clean
-
April 2023 by Elena Garcia
While the price was very fair on the move out service they provide, I will not be using this company again. It is apparently company policy not to clean walls, which I was only informed of after my service was completed and I had paid. So several scuffs on walls were not addressed. I am frustrated because despite emailing back and forth and several phone calls, I was never informed of this policy (which would have made me choose another service). The policy is also not listed on their website. I feel that it is dishonest to only mention this policy when I followed up on the service to ask why the scuffs were not addressed. I was told they must have "forgotten" to inform me about this policy. So after all the time, effort, and money to hire them to clean the space, I still had to scramble to finish cleaning it unexpectedly and on short notice.EDIT: In response to the response I received below: I never said you didn't get back to me. In fact, my complaint was that, even though we had spoken 5+ times while I was booking the service, no one informed me of your policy until after the service had been completed. Additionally, why not just be explicit? Why hide this supposedly industry standard company policy? (which is not standard in my experience of 10 move-out cleans)Service: Moving-related cleaning
