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September 2023 by Sam S.
I have always had good service at this location, surprised to see all the negative reviews. Also get things notarized there occasionally. I am happy to pay small premium to get in & out fast.
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August 2023 by Oh W.
Never pleasant. I don't know if it's just with "certain" people but they are never as helpful as they could be; seeming almost annoyed to answer questions.
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August 2023 by Jeffrey S.
Excellent Business I highly recommend. I use the Mail Center of regularly as it's located close to my home office and regularly have the need to print sign fax or scan. The owner Is super nice and helpful whether I need 50 copies of a document or need to ship parcels to my family in New England or get something notarized. It's the best in breed and just a delight to use. I am grateful to be located close by and it's much BETTER THAN THE USUAL PRINT MAIL SHIP STORES!!! FIVE STAR SERVICE AT THE BEST PRICE!!!
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July 2023 by Google user
Love this place. Many restaurant options and there's also a grocery store, a tj Maxx, and a jo Ann crafts
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April 2023 by Nat S.
If it was possible to give a negative star - this is the business which deserves it!The place is expensive and if your package is lost or arrive damaged - you will not get any assistance from the owner in how to deal with the situation.I had an unfortunate experience . The owner was not helpful, she was rude , unresponsive to the phone calls , ignored my emails and lied about not receiving any communication from UPS ( UPS confirmed sending her forms and letters needed to be completed).My package was insured, she collected the fee, but when it was time to deal with the damaged item, not only I was on my own - she didn't even do her part!Save yourself time, money and the peace of mind by NEVER doing business with the Mail Center located at Fairfax Town Center.
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March 2023 by Scott W.
UPS left a package here for me to pick up that required a signature. I checked the store hours and it said they were open 9am to 7:30pm, so I showed up at 8:55am, as the package contained parts needed for a job and it was therefore important for me to pick up this package as soon as possible. At 9:15am the store was still closed, with no sign of any employees. I inquired at the adjacent business to see if they knew anything about the store hours. The woman there told me that the woman who owns this Mail Center was very unreliable and only shows up when she wants to, and NEVER before 10:00am. She was very insistent on that last part, saying it would be a waste of time to ever show up before 10:00am. As of this moment, it is 9:26am, and still no employee has shown up to open the store. Absolutely ridiculous. If you can not reliably open your store before 10am, then you should change your operating hours to reflect this. Terrible, just absolutely terrible.
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January 2023 by Shawn F.
Excellent service. Have used this mail center for years. They have always taken great care with our packages. Outstanding!
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August 2022 by Jessica T.
They need to control their employees. I called to check if my package was there, the older Woman by the name "jaine" hung up the phone on me when I asked to please verify if my packet was at the location. Over the phone she refused to look, said she was not going to do that, if online it said it was there then it was. She then proceeded to hang up, when I called back she did not pick up. I understand we are all busy and how being in customer service can be, however I was not rude, I asked politely and tried to explain that I was told it was going to be delivered today that's the reason why I wanted to make sure it was at the location in case it was shipped. I don't know who manages this place, I called UPS and they said it's a 3rd party company. If you are the owner, and are seeing this please have give your employee accountability for their actions.
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August 2022 by Michelle G.
terrible!! she called me a liar and b! I walked in to pick up a box with my ID. She verified and then said her system was down. I kept my package in hand and she said "give it back!" i said "excuse me?!" and she pulled the box from my hand. I'm in shock that this is how people handle their business now, go somewhere else!
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July 2022 by Mark S
Great food, large portions, slow kitchen.It's hard finding a good Jewish deli in Va. This place is a gem. Extensive menu.They didn't have yellow mustard (my preference over brown). Prices are moderate to a bit high.Definitely will be back when in this area again.
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July 2022 by Chris Gordon
Decent strip mall with a variety of stores. Can be a little hectic at times throughout the parking lots, though I think that’s to be expected.The operator needs to do a better job of making sure shopping carts from various businesses and people popping into a lunch spot don’t illegally block handicapped spaces. This is was raised with the operator, which suggested simply calling the police rather than do anything proactive themselves.
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May 2022 by Christina H.
Save your time and energy and just go to Post Office to conduct your business. At least there you can purchase "one" stamp, get a pinch of tape, and customer service.
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April 2022 by Joseph Y.
Very horrible experience with the owner. She is very rude. She wanted to extra charge me for the return item label which should be free.
