Discount Stores in Fairfax, VA

“I was in the store last night & bought a beautiful Monet! I noticed there was another one and thought later it would be so lovely for my work. I called today & the man who answered took the time to look on the floor to see if it was still there. Unbeknownst to me he put it on hold after confirming it was there. When I had a small window of time between jobs, I called when minutes away from the store to ask if it was still there and be pulled to be held. The lady who answered informed me it was already being held for me! Customer service, in general, has gone down significantly - especially since Covid! This was so refreshing to be served in this way above and beyond! Thank you!”

“The manager was very helpful. She approached me and said "Is there anything that you need that we don't have?" and I told her what I was looking for and she actually wrote it down! Excellent customer service!”

“It's good to see that crayon companies are actually getting into the 'sanctioned' snack business. I have faith that kids these days are smart enough to differentiate. Also, well stocked on dieting pills for all you health nuts out there”

“This store is in Fairfax and is part of a national discount chain brand. The store offers products at lower prices since it purchases excess inventory from other brand retailers and sells them to consumers at significant discounts. The store is quite spacious and well-organized in each section. However, during my visit, I noticed that some products needed to be better arranged and appeared cluttered. This detracted from the overall shopping experience and made it less enjoyable than anticipated.”

“First and foremost, let's frame our expectations. This is a store that sells things for $1; this is not Nordstrom's or Tiffany's. What do you expect for a dollar???? These are things I buy here: Containers Cleaners balloons gift bags gift wrap These are things I don't buy here: Anything I would ingest into my body.”

“the best plato's you'll find probably in a 20 mile radius. this corporation (in so many cities) struggles so much and typically has a scam-like process in selling clothes. the little things however do make a difference. for one thing, being greeted upon walking in was a plus and great impression. The staff acknowledging and being attentive to service is great as well. you have some great front desk girls that smile and also present the store well. I was quoted a fair wait time for 2 large bags of clothes. when i returned it was seamless (there's a counter dedicated for pick up, drop off, etc) it just seems a lot more organized than the Plato's i have experienced. I always think the outcome of going to Plato's however is unapologetically disappointing, considering i had very new-like items, some with tags, and only got $30 from them for like 6 items. It does make you question their judgement because from a consumer side, i never actually FIND anything here. so it's like your just accepting whatever, not the newer better quality and brand items that belong in a second hand thrift store. Let's be honest they've always had poor judgment.
But the woman who checked me out was nice, everything was put together and I think i would return in the fall/winter at my next closet detox.”