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June 2024 by Harold Kober
Great customer service
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May 2024 by Al
Great customer service and I bought one heck of a comfortable pair of shoes
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March 2024 by Lexi Painter
Greg was so helpful and knowledgeable! He was able to help me get the right fit and size of shoe for my current pregnancy. Thank you!
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March 2024 by dorsay ripple
Steve Keller was very friendly, helpful and knowledgeable. It was such a pleasant shopping experience.
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March 2024 by bj carter
I gave in and purchased a new pair of ON Cloud sneakers ?. Yes, I find them racy in price, but they are so... comfy and worth it!!!When I first started my search, I was hesitant and confused. It was difficult finding one store that had a selection to pick from. My daughter reminded me that Comfort Shoes, located in the Fairfax Towne Center, has the best selection. I found it helpful, going to Comfort Shoes to receive the best customer care, ever. Gregg listened to my concerns and explained details about these lightweight sneakers of which I had not thought of. This process allowed me to get fitted properly.I normally don't do this... but I walked out with my new Cloud 5 - Nimbus Alloy's...on.I look forward to purchasing my next pair.Bravo Gregg ?? ?? ??Thanks again,bjcarter ?
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January 2024 by Maria Z.
We went here to buy shoes for my daughter, who developed a Morton's neuroma. As a 19 year old, she was worried about finding something to her taste. Much to her surprise, she found comfortable, stylish loafers that were exactly what she was looking for. As a healthcare worker, I was also impressed with the selection. They had everything from trendy sandals and clogs to stable oxfords in a variety of brands and finishes for us to try. They also told us of their sister store in Herndon with an even larger selection of Birkenstocks, sweet news to the college girl. The service was also incredible. They helped us with styles, sizing and brands that would be better for each of our particular foot issues. They spent time with each of us, ensuring a proper fit. The pricing was about what you would expect for the products we selected. Personally, I find walking without pain worth paying more, plus the shoes are built well and last! They were expensive, but we were lucky that one pair was on sale. That saved enough on our bill to buy her the newsboy cap she had been looking for! Did I mention that they have some hats and socks too??
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January 2024 by Mayra Alejandra Marin Martinez
Rick was amazing, very knowledgeable and charismatic. Definitely coming back.
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January 2024 by Andrea Del Carpio
Greg helped me pick out some great running shoes for my upcoming race. Great hospitality, great service !?
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January 2024 by Fluffy Fish
Wonderful service (Rick I believe)! Super helpful and helped us have the most painless shoe shopping experience ever!!
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January 2024 by Michael Deely
Greg was very knowledgeable and knew exactly what shoes to get me from one measurement. The most comfortable shoes I've ever bought
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August 2023 by Chad Filler
Teresa was wonderful help with choosing on clouds for my husband and I. She was patient and kind while I tried on almost every pair! Definitely top not service!
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August 2023 by Gina Clavio
Teresa was so patient and knowledgeable in finding the perfect white sneaker for me. Gina C
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July 2023 by beryl colwell
Always the most comfortable and delightful shoes! I always find shoes to wear on a daily basis and also to grand events.
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June 2023 by Kimber V.
We stopped by to try on some shoes. The service was great and the salesman was knowledgeable about who was best suited for any foot situation. Several pair we had interest in were not available in the size we needed. We were able to get a pair of HARTJES BREEZE 2 ROMERs.
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April 2023 by Alissa Redman
Amazing store, I've bought shoes here for the past three years. All the staff are so knowledgeable and helpful, they really help me pick the shoes that work best for me. I wear their shoes as long as I can and come back for more! The highlight of this business is really their staff. The shoes are great, but the staff is what makes me a return customer.
