-
November 2023 by Dhiambi
I went to go get my state inspection and emissions test. They were really nice and they offer rental cars for you! Special shoutout to Gabriel for being very patient and kind throughout the whole process. My apartment needs a parking sticker for the garage so he was nice enough to even transfer that over to the rental temporarily. They update you with texts and calls throughout the whole process so you always know whats going on. I’ll be coming back for the next inspection and emissions!
-
November 2023 by Megan Parker
Circle Auto was great! I’m usually good about inspections but I waited until the last minute. Thankfully they were able to fit me in right before my inspection was due. I’m very happy with the results of their service and I appreciated their professionalism and individual attention to my car. Gabriel in the front is great! He let me know what was going on every step of the way and they also provided transportation to the shop. Service was quick and pricing was fair. Definitely recommend!
-
November 2023 by Wendy Stobbe
This was my first time at Circle Auto Repair, and the experience was excellent! Friendly, fast, and detailed service for my older car that needed big repairs and upgrades.
-
October 2023 by Chris Simon
This is a great small business auto shop! They thoroughly looked over my vehicle and were honest through the entire process. I appreciate the no pressure tactics and even let me use a loaner car while the work was being done. I will be bringing my truck back here again for future work!Services: Transmission
-
October 2023 by Jay S.
Disgusting rental car (really old and smelled like smoke). Bait and switch, lack of understanding the car, or poor communication, because they said they'd do one thing and did another. By default they use non-name brand, cheaper fluids. All this and their rates are still really high. Whole experience burned my britches. Looked like late model American cars may be their thing... certainly not European from my experience.
-
September 2023 by Madelyne Moore
This was my first time coming here, since I am new to the area and they did not disappoint! Gabriel at the front desk was very kind and informative, and walked me through everything. I got my state inspection done, and they were very timely. They even do a free full car inspection that includes just about everything for your car. I will be coming back!Service: Vehicle Inspection
-
July 2023 by Stephanie Bluth
I made an appointment over the phone and upon arrival was greeted by a very professional staff member who gave me details on scheduling and a breakdown of the maintenance report I would be receiving. I was getting the required emissions and registration test as well as an oil change but also needed to prep my vehicle for a road trip. The report I received was great, thorough, and I loved the way that go through it line by line and explain everything. It can be overwhelming when you see the whole report and just see dollar signs but the technician was patient and answered every single one of my questions. I was able to pick and choose the work I wanted done but also make a plan for something of the bigger things and when your car is pushing 150 thousand miles there is of course maintenance work necessary. Would highly recommend Circle Auto.Services: Auto battery replacement
-
July 2023 by Robin Yoon
I came here a while ago to get my car’s spark plugs fixed out of desperation. The staff was amazing, welcoming, helpful in every step of the way.From pricing standpoint, it may or may not within your budget but trust me—every cent you pay here will be worth for your peace of mind, security and durability of your car. They don’t beat around the bush about any surprise fee or one of those “we’ve just found this and you MUST get this repaired”.Every service they recommend is in the order of top priority , meaning they won’t push unnecessary repairs or anything down your throat & they’ll explain everything without missing a beat. They’re honest and great about communicating while your cars getting fixedI had some mistrust with other car shops because of price gouging/preying but this auto shop really changed my mind about how I look at mechanics now.I moved away from Fairfax so I don’t visit as often but If I need any major repairs, I’ll be coming here!
-
June 2023 by Stewart Knott
I had a great experience with Cirlce Auto Repair. My older truck had an electrical issue that no shop wanted to touch. Circle Auto Repair worked really hard on the issue and communicated very effectively with me throughout the process. Very professional shop that fixed my vehicle.
-
June 2023 by Andrew Trask
About a year ago I went to this place because of the great ratings. They tried telling me it would cost over $300 to change one of my rear brake lights because of the model they would need to remove the entire rear bumper to get to it. We decided to go to the Hyundai dealer for a second opinion. The mechanic reached up inside, pulled out the old bulb and replaced it with a new one all for $20. Over half of that was the tip for saving us $300.
-
May 2023 by BayLee Lehr
I came down from NY for an event and realized last minute I needed an oil change. On the way down I experienced minor issues with my truck. I googled repair shops in the area and found this to have the best reviews within the past few months. I scheduled an appointment and that’s when I should’ve known not to come here. I was told it was “surprising” I knew the size of my own trucks engine trim level. When I arrived to my appointment it was fine, but when he called me back. A large list of items were rattled off to be wrong with my truck. Multiple brakes. Multiple rotors and pads. All my filters, fluids, an alignment, and of course the oil change. Upon asking for costs, I was told it would be nearly $1,000 JUST for a two rotors and pads. $350 for a transmission fluid change. $250 for an alignment. I’m not sure if these are normal prices for the DC surrounding areas but those are out of this world high. I still paid $150 for just my oil change. Being a woman and from out of state, I felt like they 100% attempted to ring me DRY of my money. Again, maybe those prices are common for this area but they should not be.Service: General repairs & maintenance
-
May 2023 by Molly Kalisch
I called Circle Auto and spoke with Brandon about a pre-purchase inspection of a 2000 Jeep Cherokee I was considering purchasing. Brandon was SO PATIENT and explained the process, cost, and final report with this service, and was able to schedule the service that morning. I am someone who calls everything inside of a car a "doo-dad", so the thorough inspection, expert evaluation, and detailed findings in the report helped me make the decision not to buy that car. Zach, the technician, personally pointed out the MANY areas of concern, and even I could tell the car was a lemon.Overall, my experience with Circle Auto Repair has been the best of my life (for real), and I will certainly be seeing them again for any car issues (hopefully, not too soon though :)! Thank you!!!
-
May 2023 by Laura Rueda
My experience at Circle Auto was fantastic! Wonderful technician, great staff, detailed descriptions of work and cost, and all done within a few hours.Highly recommend Circle Auto!Service: Wheel alignment
-
March 2023 by Henry Gillen
Excellent service, friendly staff. In our interactions, Dave was accurate, honest, and thorough when describing proposed and completed services. I felt comfortable leaving my car in their care. My drive has never felt so smooth!
-
March 2023 by Kayla Cooke
I took my vehicle to this shop for my safety inspection. They told me I was not allowed to wait for my vehicle to be done, and a normal 15 minutes job took them nearly 3 hours. When I returned, they told me my vehicle failed inspection for a part that was not bad, and had just been replaced. They then printed me a estimate paper that was 3 pages long. Which included non inspectable items estimated over $6,000. I went to 2 different shops to see if they were even correct and I was told that only one part is bad and will cost me less than $500. I would never recommend this shop to anyone. I just wanted to leave an honest review of my experience, so no other young women get taken advantage of for lack of knowledge in vehicles.Service: Vehicle safety inspection
