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“Rental car was brought to the auto body shop servicing my car and I dropped it off there when picking up my car. Super easy servicing and great rental car (convertible Mustang)!”
“Super appreciative of Habtom, who picked up our phone call when our reservation fell through at another location. The other location didn’t have vehicles when we came to pick up. We called many locations to see if we could switch our pick-up, and Habtom was the only one who was informative and helped us handle the situation. Everything was seamless once we arrived. Highly recommend this location.”
“Quick Check-in and Check-Out. The man on the Check-In was friendly and doesnt tried to sell me unnecessary extra stuff.Free upgrade to higher class because no compact class car was available.Car was clean and well equipped.”
“I recently rented a car from the Hertz location inside the Fairfax Courtyard Marriott (11220 Lee Jackson Memorial Hwy, Fairfax, VA), and I had an excellent experience. The location is conveniently situated inside the hotel—just walk in, and you'll find it.
The employee who assisted me was friendly, efficient, and made the process smooth and hassle-free. I was also very pleased with the car I received.
A standout moment was when I realized after leaving that I had forgotten to report some pre-existing damages. I called and left a message after hours, and to my surprise, they sent me a personal text letting me know they received my message. That level of customer service is pretty amazing!
Overall, I had a great experience, and I highly recommend this Hertz location for anyone in the Fairfax area.”
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“I had to rent a car because I was in an accident and between the reservation set up by insurance and getting my car to the auto shop, Enterprise was very helpful! The people on Fairfax Blvd were always smiling when I walked in the door and were so kind with the whole process. The manager especially made everything super easy and I was able to get a rental car and clear instructions in a matter of minutes! Definitely will use them again if I ever need to!”