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January 2024 by albert poku
This company is the worst. Please please please be very careful with them, they are out to Price gouge. I had the worst experience with them in January. I wouldn't even give them a star.
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December 2023 by Mark G
They came and tried to upsell us on service we did not need. After we got the work done we needed, we had to coordinate on our own all the necessary people (remediation, cleanup, paint, drywall, etc.) they were not in communication and on the same page with each other. Not clear at all with the work that was going to be done. In a townhouse and told us we needed to have our neighbors agree to open up their shared wall with us (not discussed before), and then told us in that moment they would not repair the walls they were wanted to open. Just an all around messy situation. Eventually got resolved, but between the lack of communication amongst their team, trying to upsell us on services we didn't need, and not being transparent on their plans (tearing open neighbors walls), would not use them again.
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December 2023 by Joseph Flowers
ARS has bailed me out of 2 water related emergencies, and my parents out of another. I am glad to give them my highest possible recommendation.The first was at my own home in South Arlington in Dec 2022. They were very responsive in the evening, worked with me to figure out exactly what I needed from them, had someone come out that night, and gave me a referral to someone else for the piece of the puzzle that wasn't theirs to solve. In providing the referral they were not pushy about who I used, but instead served as an adviser for how to get someone to solve that piece of the problem regardless of whether it was someone they referred. I ended up using their referral and that individual did a great job for their piece of the solution.On July 4, 2023 (yes the holiday) my parents in Fairfax had their own water emergency. I contacted ARS and they promptly sent a team that solved the issue on the actual holiday.Lastly, today (Wed Nov 22 2023, the night before Thanksgiving 2023) I had another emergency in South Arlington. I discovered the issue in the evening and they had a team out within an hour. The team did what I had asked (fixed the emergency) and ALSO went above and beyond by diagnosing the root cause and putting a temporary fix in place that will work.I absolutely recommend working with Advanced Restoration Solutions and they will be the first person I call for water related emergencies!
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October 2023 by Anders kalel
Our house was flooded by a leak 2 weeks ago and luckily we were referred to Advanced Restoration Solutions. Ronald and his crew came over within hours on a Sunday and got to work! He is extremely reliable and professional and were so thankful for their help!
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October 2023 by Liliana mlorep
There's not enough I can say about the amazing service and care I received from this company. Miguel came over to check out the damages right after my call. Quickly wrote up the estimate to my insurance. He was available for every phone call/ questions I had for him. They left my home super clean once they were done. They left everything cleaner than they found it. They finished the job in a timely manner as promised. Communication was very clear and was left with no questions to ask. I highly recommend this company to take care of your damages after a flood.
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October 2023 by Julia Herring
We had a sewage back up into our ground floor garage, bathroom and storage units. They were great at promptly replying and coming to our rescue! They made sure it was sanitized, cleaned up and put back together. I highly recommend them!
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October 2023 by Daniel Oneal
A pipe burst in our upstairs bathroom which quickly started coming through the ceiling of our downstairs bathroom, Ronald came over immediately to assess and mitigate the water damage before it got any worse! Everyone on his team was excellent. They explained every step in the proccess and worked with our insurance directly so we did not pay out of pocket. They also ensured the demo did not spread to the rest of the house and cleaned up after they were done!!!
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October 2023 by Mohammed Hayes
Advanced Restoration Solutions is very efficient and very fast. Very happy with the work they did. Ronald pack out was very helpful and personable. You can't go wrong with this crew.
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October 2023 by Chmanitand Pailikey
Advanced Restoration Solutions is a great company. Very trustworthy, they work well with the customer. They made us feel comfortable and assured us that our house would be back to what it was prior to the flood or better.
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September 2023 by Charles Curran
This company is one of the most professional, supportive and effective companies that I have worked with. I had an urgent situation in my home that required immediate attention. Ronald and his crew, delivered the job right on time and in the best possible way. Ronald himself is a great man of integrity and spends a lot of time going over the concerns and the questions you might have. I highly recommend this company.
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September 2023 by Robert Watkins
I had water damage from a flood in my kitchen and dining room caused by a broken drain pipe in the laundry room. I went online to search for a company that deals with water damage, and found Advanced Restoration Solutions with good reviews so I gave them a try. I called their emergency phone number and they arrived at my home within 30 minutes. They seemed to be very professional, nice, and they provided very clean work. My home is back to normal now and I'm very happy with the results from the repair! I would definitely recommend them for anyone that needs this type of service for their home. Thank you guys!
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September 2023 by Jennifer Barnes
Wow! What a company! I called these guys because there was mold growth in my bathroom after I calling a few other places who tried to sell me something and after listening to what was wrong, Gustavo, who I spoke to said that the best solution for me would be to re-grout my bathroom rather that do remediation. Even after it was clear that these guys wouldn't be making any money here Gustavo took the time to explain what I needed to do and even had me send him pictures of the problematic areas to make sure we're on the same page. I loved the honesty and such unexpected helpfulness. Made my day. Comes highly recommended.
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August 2023 by Roberto Irizarry
Advanced Restoration Solutions came to the rescue when I was out of the country and delivered great service. They immediately showed up to my property which had a big leak. They were able to contain the leak and stabilize the situation. They did an excellent job demolishing what need to be replaced.Service: Flood cleanup
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August 2023 by Rawa Jassem (Landry Property Management, LLC) (Admin)
We needed mold remediation for a client that had to be done within three days. Advanced Restoration Services was there on very short notice and addressed the problems. They were helpful and very responsive.Services: Mold inspection
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August 2023 by Tony Marshall
Jose was so awesome, he was available the day after I requested a quote, came on time and did such a great job mounting my tv!! It was done very quickly and looks perfect. Highly recommend him!!
