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November 2023 by Марианна Балдуева
Normally I don’t leave reviews, but this makes me sick. Very rude and unprofessional customer service, this man with glasses was yelling at me 3-4 times, that I didn’t tell him what exactly I need.. I felt so sad. They need to learn how speak with customer
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August 2023 by hawkdsl
Lines for check out here are entirely too slow. You guys need to prioritize getting customers out.
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May 2023 by Moses K
The guy doesn’t give receipts, feel like he’s not giving me the deals, heard someone else argue with him before. The food here is really good so that saves the stars.
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April 2023 by Eugene A.
pump is broken and when I explain they said "yea it's like that" and that it's not their problem, and to call the number behind. Not even the decency to put a sign notifying people. Not worth calling in a $2 refund when the staff can't even put a closed sign. See constant complaints about uneven charging, makes sense seeing how little they care here. Id rather just go to a place where the staff somewhat care.
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January 2023 by Rahil Merchant
Excellent locations and well stocked.
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January 2023 by Charles Seh
Watch out.. cheater over charge item! Always check receipt!! Goodluck with ripping off ppl. You will never see me there, M.F!!
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November 2022 by Alexander Nichols
Understaffed and too busy to be useful. It might be faster to bake your own donuts, brew coffee yourself or build your own slurpy machine :P
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July 2022 by cyborg potatoe
I normally don't post reviews but I feel this needs to be addressed, I'm on EBT and it's the only way i get through the day I don't have a car and this gas station is the closest place to get basic necessities. Everytime I go to checkout I somehow get the same man right from the start I make it clear I'm using ebt and that i can pay for the bags I use or anything else not able to go on EBT with my cash or my other card. He everysingle time tried to refuse me service because of this and I have had to have a manager step in everytime. He makes sure to announce to the store that im using EBT. The first two times this happened i thought he was confused but im convinced he just has it out for me now. I'm not asking to be catered to here I just don't want to be publicly emberassed evertime I go in simply because I rely on EBt the managers are great and always step in. But he still makes it a point to do the same thing everytime I come in. Please fix this!
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June 2022 by Paul Wall
The manager of this 711 is 100% trashcan juice. He does not give a care at all about making his customers happy. He has no idea what customer service is at all. The line is always long. And he will walk right by like nobody is there. Then he goes straight into that office. Then when I told him about himself. He gets mad. Like who ever owns this 711 you really need to put you friendship aside and fire this guy. He makes you lose money. You dont know how many ppl just give up a d walk out. FIRE THAT MANAGER. You will always fail with him.
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March 2022 by Khoa N.
The clerks will scam you every chance they get... I went in side for Celsius drink, it clearly says 3 for a little over $5 and I was charged full price for each end up paying nearly $8. I only say this because this happens twice already.
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December 2021 by Ha Hem
Rude and unprofessional cashiers. They act like you owe them money. Please try to learn how to treat customers or leave it for someone professional.
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September 2021 by Hamed Hematy
Rude and unprofessional cashiers. They act like you owe them money. Please try to learn how to treat customers or leave it for someone professional.
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September 2021 by Allen Carter
No complaints. I'm there to buy stuff, so naturally I owe them money, no need to complain about it. I'm in, I'm out, and I've got my taquitos. 5 stars.
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August 2021 by PJ S.
I don't appreciate being called a liar when the 7-Eleven cashier short changes me and then tries to trick me into entering my credit card number, just so I could overpay. 3 for $5 Gatorade ended up being 3 for $6.22...which means that the cashier was illegally charging me tax and pocketing the money. On top of that, he refused to give me a receipt for my purchase so I can post proof of the transaction on Yelp. I know it does not seem like much, but it is entirely possible that they stole money from anyone else besides me. He also started yelling at me when I called him out on it. I do not know if it is because I am Asian or if there was another reason behind why I was treated like a second class citizen, but I was exploited and taken advantage of. The drink selection is also subpar compared to most 7-elevens and the hot dogs were out in the open...in the middle of a Pandemic. It would be irresponsible and wreckless of you to buy anything for anyone, including your family. This is the only 1-star review I have ever written in my entire time on Yelp and these people deserve it.
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August 2021 by olivia moore
I LOVE 711 my fave convenience store BUT. The man who works here makes me never want to go to 711 again. He’s medium height, white, blondish hair slightly balding ; when I tell you I have never met a more disrespectful demeaning man. Each time I have been to this location (my 4th and last time) he has not only been rude to me, the customers in front of me, but don’t forget the customers behind me too. A lady was in the store asking for help looking for a charger and he basically just ignored her, did not help or put in any effort, then called her weird to me when it was my place in line. She was literally just asking to buy a phone charger as she explained she’s lost and is in desperate need to find one. I’ve also witnessed him degrade and belittle a man who was simply trying to use his EBT card.. please just fire this man. Seriously. He is ruining your establishment. He’s shameful
