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February 2024 by Lissa
Went in for a pair of work pants, but was creeped out by the police wannabe military vibe of this store. We'll see how good the work pants are, but I'm not going back into a place filled with white boys with a military fetish walk through you.
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February 2024 by Henry Pacora
Excellent service and product quality
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February 2024 by D7460N
Need... errr... everything.
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January 2024 by Jay Walton
I’ve spent a lot of time and money buying, trying, and tearing up gear. 5.11 is the only place I will drop $$ knowing the gear is tough as nails. I bought the S.O.M.S. 3.0 for Camera gear and needed to swap it out for a different color.Will and Patrick at the Fairax store took care of my exchange with no issue.Thanks dudes—see yall next time.
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December 2023 by Chuck Lamb
Was hoping to find more "Tactical" gear considering its in the name. However, not much more than a clothing store. Nice clothing, but that's about all.
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September 2023 by D M
I've been shopping at 511 for over a decade and I have never, ever encountered such rude service. How do you expect to keep clients if you treat them like they don't have a choice but to come to your store? I'm speaking specifically about an older gentleman who was behind the counter. The younger man, by contrast, was very polite.
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September 2023 by Brendan O'Brien
The only reason i'm giving this place three stars is because they do have a pretty good selection. I'm a vehicle mechanic in the Air Force and the pants are great for work, this being said I was a little surprised they didn't offer a military discount...what the heck is a tacti-cool company like 5.11 yhinking. I'm a little surprised about that. Otherwise, great quality clothing.
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September 2023 by Andrew McPherson
Staff was friendly with a great selection of clothes and outdoor/tactical gear. A must for any tactical professional or outdoor enthusiast.
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June 2023 by Rob Miller
Good company selling high quality products. They have trouble keeping what I want in stock, which is probably normal if they are popular. The company frequently changes its product lines. Overall the store is very good. Staff is helpful.
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January 2023 by Lily C.
How can I just give no stars. For example my husband loves the brand and spends hundreds per year in different stuff from 5.11 Yesterday we went to buy some sale items and it was great. But I spotted a tank top with an orange sticker for $15 and I say ok let me buy that as a separate transaction. My husband bought like 60, I bought like 100, and when I decided to pay separately for the 15 tank top the cashier told me she can do more transactions for me . Strike 1. Then she said oh this item is not on sale, but I thought hello this has an orange sticker placed by your employees showing the price f 15. So the item was full price $42. Strike 2. I said well the whole rack was with those prices ranging between 12, 15, or 20. Because it was 70% off. She went and look at the whole sales rack and evidently found all tank tops on sale there. Then she comes and said only can give you 10% off and that particular style was not. Strike 3 I told her can i talk to your manager, she said no we don't have one. The 2 cashiers are the managers. Strike 4 I told her this is the first time in a store they marked their items with sales prices and on top of that orange sticker showing a number and they don't grant their price. That's wrong misleading false advertising and if they make a mistake well they don't grant one time to customer and fix the price for the rest of the rack. They lost me as a customer and I am converting my husband to stop buying there.
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January 2023 by Alina Duran
This store and 5.11 is run by idiots. Due to their technical difficulty, customers can not pick up their order that was paid for online . Have to wait untill their system is running so they can mark the purchase as "picked up" in their systeem. Instead, they can let the customer to pick up the fully paid order then do their update when their system is up and running. Not a returning customer.
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December 2022 by michael fouche
Tough as nails tactical clothing and equipment. Boots, outerwear, all seasons. Not cheap, but quality costs money. Their employees know their products.As a contractor, 5.11 pants are almost all i wear.
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December 2022 by Anna S.
Let me start off by saying my husband loves this store, the employees not so much. First time in the store my husband was looking for boots we were waiting patiently for some help, no one came. Turns out the clerk was right besides us talking with his "buddy". Ok fine we found what we were looking for by ourselves. Husband says I really like these knives. I say perfect I'll come back for Christmas. I walk in look at knives, gentleman walks up and says "Can I help you?" When I start to ask about the knives he says those are "expensive as hell". I know I looked like a mess but what kind of sales tactic is that? Did I not look like I can afford that? I want to say I heard him say he's the store manager. Turns out he's the same guy who was too busy talking to help the first time I came in. Oh and I bought my husband the dirk just not from there. The manager could use a refresher on humility and kindness and perhaps some classes in sales etiquette. Again great store love the product support the product dislike the service.
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October 2022 by MI Concepts
5.11 offers very good quality apparel for a fair price. This store has a nice assortment of product and the staff is very friendly.
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August 2022 by Dave Robertson
These guys are just good overall. They know what they are talking about. Probably find what you are looking for, since they have such a wide selection.