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June 2022 by Ramon Ramos Hidalgo
Very good service
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September 2021 by Ret AF
Penske was almost half an hour late with my Truck Rental. Showed up at 0655 for a 0700 rental pickup and the truck was nowhere to be found. It finally arrived around 0720.Not a good way to start off moving your family. This isn't the Penske I remember for the crazy amount of money I paid for it.
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November 2020 by 4 Wheel to Heal
Penske was almost half an hour late with my Truck Rental. Showed up at 0655 for a 0700 rental pickup and the truck was nowhere to be found. It finally arrived around 0720.Not a good way to start off moving your family. This isn't the Penske I remember for the crazy amount of money I paid for it.
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July 2017 by Hao Lyu
Great service. Rented a brand new truck with only 5k miles! Had a great experience driving it all the way from Florida to here!
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December 2016 by Camila Donoso
I have never felt the need to write a review regardless of how bad my experience was but I must write a review for this company. First i was told to pick up the Penske truck from a home depot in chantilly to later get told the truck was waiting for me in Fairfax station. After arriving i got assigned a truck that had a certain amount of miles but was given a different truck. Upon the Penske employee realizing that, he had to change all the information he had just filled out. I rented the truck for a day and my drop off time was sunday at 5.25 PM buy on sunday the store closes at 3.00 PM so i left the keys inside the drop off box. Monday morning i wake up and look at my bank statement and they charged me for an extra day!! The refund took a long time to process and I STILL HAVENT GOT MY 150 SECURITY DEPOSIT BACK. Awful awful company!!
