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September 2023 by Yong Kim
If there’s a negative star I would give it. Twice I went to get my dress shirts cleaned and in both instances it came back with what looks like ink stain. When inquiring they fail to take responsibility and actually blame it on me. Customer service is atrocious and just bad overall experience. I know it’s convenient for community folks to go there but based on my experience DO NOT RECOMMEND this place!! If you do go make sure to check your clothes at time of pickup.
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July 2023 by Lais F.
I recently went to Cardinal Cleaners and had the most high standard service one can get from a dry cleaner. Not only was I greeted with a warm smile by the workers, but I left the store with clean clothes and a positive start to my day.It’s unfortunate to see incredibly bias comments on the review section.Cardinal Cleaners provides Eco- Friendly cleaning products. Even as a mother I know that harsh chemical spills are unpredictable for removal when it comes to removing stains.Thank you Cardinal Cleaner for giving me extra time in my day to work and be with family while you take care of my chores <3Services: Laundry wash & fold
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June 2023 by Elizabeth F.
I recently went to Cardinal Cleaners and had the most high standard service one can get from a dry cleaner. Not only was I greeted with a warm smile by the workers, but I left the store with clean clothes and a positive start to my day.It’s unfortunate to see incredibly bias comments on the review section.Cardinal Cleaners provides Eco- Friendly cleaning products. Even as a mother I know that harsh chemical spills are unpredictable for removal when it comes to removing stains.Thank you Cardinal Cleaner for giving me extra time in my day to work and be with family while you take care of my chores <3Services: Laundry wash & fold
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June 2023 by Yaseenit Official
DO NOT GO THERE !!!Cardinal Cleaners has horrible customer service. Dropped off a custom made white dress shirt for cleaning and when I arrived to pick it up, it had blue spots on it. When I approached the worker about it, he blamed me for bringing it dirty and with stains, when in fact, I know that I didn’t bring it with stains. He agreed to try to clean it again. I just picked it up for the second time, and it’s better but still has noticeable blue stains. The female worker verbally attacked my wife and began screaming at us and saying that we only paid $2.25 ands we shouldn’t complain. The male worker tried to calm her down but was unsuccessful.Now, this is the second time we used this business and our clothes were left with stains. We tried them again thinking it was an accident but clearly not; we will never be coming back here again.
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June 2023 by Fatima bouhada
I recently had the unfortunate experience of dealing with the customer service at Cardinal cleaner, and I must say it was absolutely dreadful. The lack of professionalism and disregard for customer satisfaction was beyond disappointing.First and foremost, the staff members were incredibly rude and unhelpful. Instead of providing assistance and addressing my concerns, they seemed disinterested and dismissive. It was evident that they lacked basic customer service skills and had no regard for the importance of treating customers with respect.Moreover, their communication was abysmal. They failed to keep me informed about the status of my order, causing unnecessary delays and inconvenience. When I tried to inquire about the progress of my items, I was met with vague responses and excuses, leaving me feeling frustrated and ignored.Furthermore, when I finally received my items, I noticed that they were not properly cleaned or pressed. It was evident that minimal effort had been put into ensuring the quality of their work. This lack of attention to detail only added to my dissatisfaction with their service.Overall, my experience with Cardinal cleaner, customer service was extremely negative. I expected a basic level of professionalism and respect, but instead, I was met with rude behavior, poor communication, and subpar results. I would strongly advise others to steer clear of this dry cleaner unless they are willing to endure the same frustrating experience that I did.I hope this review serves as a warning to potential customers and as feedback to the management of Cardinal cleaner to improve their customer service standards.
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June 2023 by alyssa j
Very friendly and great pricing. I frequently have alterations made - they are fast and do a great job.Service: Laundry wash & fold
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June 2023 by yassine bahammou
Worst customer service !! If you don’t want stains on your clothes do not use this business, you will get yelled at by the old lady there and blame you for itWe will never use this place ever again !!
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June 2023 by Arsalan Mehmood
Great family owned business offering quick service at affordable prices
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June 2023 by James N.
Cardinal Cleaners has horrible customer service. Dropped off a custom made white dress shirt for cleaning and when I arrived to pick it up, it had blue spots on it. When I approached the worker about it, he blamed me for bringing it dirty and with stains, when in fact, I know that I didn't bring it with stains. He agreed to try to clean it again. I just picked it up for the second time, and it's better but still has noticeable blue stains. The female worker verbally attacked us and began screaming at us and saying that we only paid $2.25 and we shouldn't complain. The male worker tried to calm her down but was unsuccessful. Now, this is the second time we used this business and our clothes were left with stains. We tried them again thinking it was an accident but clearly not; we will never be coming back here again.I do not recommend giving them anything you care about
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April 2023 by Azim I.
I cannot recommend Cardinal Cleaners highly enough! I've been a loyal customer for years now, and I always take my clothes there for alterations. Each time, they do a fantastic job - I've never been disappointed. They really know how to work with any fabric, and they always take the time to listen to what I want and make sure that the alterations are done exactly to my specifications.One time, I took a jumpsuit that I wanted to turn into a jacket to them as a project, and they did a truly amazing job on it. I always get compliments on that jacket because it's such a unique piece, and it's all thanks to the skill and craftsmanship of the team at Cardinal Cleaners.The owner is always friendly and professional, and the prices are very reasonable for the quality of work that they do. I wouldn't trust my clothes with anyone else! If you're looking for a reliable and skilled seamstress/tailor, look no further than Cardinal Cleaners. They truly deserve every one of their five stars.
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March 2023 by Douglas Manya
$3.50 for a single shirt (if you only bring in 1 shirt), but $2.25 for 2 or more? Creative new scam
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January 2022 by Lee E.
Do not use Cardinal Cleaners for alterations. I asked them to hem sleeves which involved moving button and button holes. They said okay but when I received the item back, they had completely screwed it up. When I asked for a refund, they refused.
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October 2020 by James Yang
I went here to clean the old shoes, but found out that I also did repairs. I came back with a pair of shoes that needed to be repaired, and the finish was very quick, and it was absolutely flawless.
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October 2020 by Yohan Back
Poor service
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August 2020 by niemi danny
cardinal cleaners does EXCELLENT alterations as well as dry cleaning. In the past year I have taken 3 items to them and everything has turned out perfectly. Thank you for great service alteration.