-
November 2024 by woodrow shipe
Walgreens in Elkton, Virginia, has become one of the finest pharmacies in the area. They now have caring and helpful employees who go above and beyond what it takes to care for customers.
-
November 2024 by Ash Kyle
The pharmacy is always closed when I need my meds. It's caused a lot of issues for me. I'm getting my prescriptions transferred to another pharmacy.
-
October 2024 by Kaila Flores
Called pharmacy waited 42 mins to have a 3 minute conversation with the most insufferable woman in the world. She was upset I cut her off when she was explaining they might not have my prescription in time for the 3rd time. I understand being busy but just terrible customer service is inexcusable. You guys deal with medication not Big Macs take customer care a little more serious
-
September 2024 by Erin Barton
Really pleasant pharmacy experience from this Walgreens! The pharmacist that helped me is so friendly and worked with me to transfer a prescription. As a former pharmacy technician I was super pleased with my experience here, these pharmacy techs are doing great despite the usual staff shortages at most pharmacies these days.
-
August 2024 by Mikah Vaughan
They should make 0 stars a thing. Everytime I go its an absolute disaster. Either I'm not getting the correct information or the pharmacy is closed outside of their lunch hours. They tell me it's going to be another hour for my prescriptions and then when I go in the next day they don't even have it and say they never recieved it.
-
August 2024 by Scott Sepulveda
Thank you Walgreens staff in Elkton and Harrisonburg. Your pharmacy staff went above and beyond to help my father. We were here vacationing from Florida. He left his medications. They kindly filled an emergency supply. Thank you Walgreens.
-
June 2024 by Shaishav Gandhi
Good pharmacy and wonderful pharmacist kesha.
-
June 2024 by Glen Schwartz
Incompetence!!!
-
April 2024 by Tommy Phelps
The little short chubby pharmacist assistant should not be able to deal with customers. She has no customer service skills and she’s so rude and she does it with a smile on her face.
-
April 2024 by Leslie Morris
Needed a new prescription filled on a Saturday. The doctor faxed it to Elkton Walgreens. My husband went to pick it up & the pharmacy was closed. Apparently they are only open Monday-Friday. The staff couldn't send the prescription to another pharmacy. Really. And of course the doctor had already left his office. Thanks Walgreens. .
-
April 2024 by H Brown
I CANNOT FATHOM A PHARMACY CLOSING EARLY DURING THE WEEK AND NOT OPEN AT ALL ON SATURDAYS AND SUNDAYS. WHY ARE THEY STILL IN BUSINESS? HOW ARE THEY STILL THERE?!?!? HAVE TO GO FOR 2 DAYS NOW TO GET MY SCRIPT. SHUT THIS PLACE DOWN!
-
April 2024 by Deb Dove
Walgreen's at Elkton just lost yet Another customer today . They have been losing a few a day for weeks now due to the Pharmacy Never being open during regular business hours. We got an email from them a while ago saying prescription is ready so we go to pick it up, Sorry Pharmacy NOT OPEN ! Last week hubby had to go without his prescription for 2 days because of their Incompetancy. I wish I knew who to call to get us a pharmacy in McGaheysville.The manager seems to get offended rather easily when the problem is presented to him.
-
March 2024 by Jonathan Massey
I think some other company needs to step in and shut this place down and replace all the staff members here. Absolutely terrible customer service, can NEVER get anyone on the phone and end up waiting with “one caller ahead” only to wait for sometimes over an hour for them to either ask you to hold longer or to say that never received your prescription or that it’ll be a day or more before they can get your medication in and then when they tell you it’ll be in they again tell you it’ll be longer because they already gave it to someone else. Absolutely pathetic people that work in here with no sense of urgency, have no clue what they are doing and lack any motivation to help people get the medications they need. Do yourself a favor and go anywhere but here. It’ll be worth the extra miles just to go somewhere else.
-
March 2024 by Dawn Conley
Do yourself a favor: Find a different pharmacy!! Your future self will thank you!! Horrible wait times for script fills, in-person lines, and phone calls. At least 3 times this past year, someone in my family has had surgery in Augusta County, and had scripts sent to Walgreens in Elkton afterwards. Every single time, we've had to wait over an hour at the pharmacy for the script to be filled. It's a 45-minute drive, plus waiting on discharge, etc., so they've had the script for at least an hour, plus another hour wait at the pharmacy. 2+ hours to fill a script is uncalled for.
Today, I experienced the worst customer service I have experienced in a very long time. I called them wanting a print-out of our family's scripts for 2023, and waited on hold to speak to a person for 38 minutes, with only 3 people on hold in front of me (according to the "on-hold recorded voice"). Once someone answered, they told me I had to go in to the pharmacy to request these printouts because it was against the law to print these pages without a photo ID. Prior to that, I spoke to Elkton Family Pharmacy, Medicap in Harrisonburg, *and* another Walgreens in Harrisonburg. Every single one of these pharmacies have the printouts ready for me to pick up. Furthermore, just last month I picked up and paid for my father-in-law's script without showing ID, or having any kind of signed "waiver" from my father-in-law. So, according to them, it's illegal for them to print out a piece of paper, but I can get someone else's script without their written or verbal permission??? Save yourself the headache and frustration and find a different pharmacy. There are many GREAT ones to choose from.
-
March 2024 by Timmy Lotts
Walgreens is going to be closed on Saturday and Sunday. I go to work at 7am home by 9 maybe 10 at night. weekend is only time I can get my medicine Cvs will be calling for my prescription
