Towing in Dumfries, VA

“Phenomenal service and communication from start to finish. My wife and I have a 2026 Tesla Model Y and I hit a deer about a month ago. Even with the collision avoidance software I was still not able to avoid the deer. The challenge with repairing a Tesla is the fact it is a requirement for the repair center to be certified by Tesla in order to retain factory warranty. CARSTAR is certified and not many other shops in the area are. Wilbur was the case agent who was assigned our claim and was outstanding. He provided regular and timely updates as our car went through the repair process. Due to circumstances beyond his control the technicians were not able to complete all of the repairs prior to the Thanksgiving Holiday as planned. The shop also took care of coordinating and arranging our rental vehicle. Overall a very pleasant experience and I highly recommend this shop for any collision repair services.”

“Great customer service, communication was top notch and best of all arrival time was less than hour. Best tow service I have ever work with. You will not be disappoint.”

“Yesterday our family car blew a tire on the highway. Most repair shops were either closing or couldn’t change our tire. Croppers picked all four of us up (even our little cavapoo) and replaced two tires while also staying past their closing time. The rate and service they gave us was great, Jeff, the owner was so nice and friendly. Really thankful for them staying late and helping us out! Thank you guys again!”