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July 2024 by CeeCee Chandler
I just left this location and I am happy to say that Manny, Joselin and Roxanna were the best I had a good experience they gave me exactly what I wanted and none of what I didn't so I'm very pleased. I've always been with this location and I've never actually had a bad experience but they were the best.
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July 2024 by Nelson Ventura
Bad service, I arrive and it's open and the girl who is there can't serve me just because she's eating because she doesn't close the door and if it's on break, apart from the fact that she could serve me until 2 o'clock, I come from afar so they don't serve me ? ???????
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May 2024 by Jesse Bates
I just left this location. I would give this location 0 stars if possible. Added a line to my account with my own phone that I brought in. The associate not only would not discuss the pricing with me before adding the account and activating, they also charged me for a MicroSD card and told me it was free with new activation. My phone that I brought in doesn't even allow expandable storage. So I was basically lied to and then charged for an item that is completely unusable for me. I will be calling corporate on this matter asking for a refund.
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May 2024 by narciso magaña
There is a disgusting Honduran woman who doesn't know how to treat customers.
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March 2024 by Lola Seaman
Update your hours. Says open until 7pm and your doors are literally locked at 6pm.
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October 2023 by nujiss jiss
Perla a young lady that helped me out with everything I needed in short order. She was fast and patient with me. Thanks Perla sorry for the late review.
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September 2023 by Jackie Rivera
It's NOT the store. It's NOT the service. It's NOT their phones. It's their CUSTOMER SERVICE REPRESENTATIVES at their CALL CENTERS. Calling Metro PCS is the most frustrating, draining experience I have ever had in my entire life. They are the worst people to talk to. The language barrier makes it nearly impossible to get your issue resolve, therefore you have to call several times before it might get solved at all. They straight up tell you anything they want to get you off the phone. They literally just be lying about everything. The most incompetent customer service representatives I've ever experienced. T-Mobile obviously does NOT care about providing a good customer service experience. These representatives are not well trained or well educated at all. It's so bad, it makes you feel like you don't want to be a customer. Not ONCE have I called and my issued been resolved on my first call, never. The most frustrating and draining experience ever. Terrible terrible terrible terrible CUSTOMER SERVICE at their CALL CENTERS
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August 2023 by Cristina Guardado
I have 45 minutes and many customers have left because there is no staff to store them ????
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April 2023 by Mohammad anwar Mirzakwal
They are very unfriendly and nepotistic
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January 2023 by George Bowen
Manager "Jackie" was excellent. Very helpful
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August 2022 by Brian B
Friendly staff
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April 2022 by Eyron G
Great experience ! this team is very helpful ?
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August 2021 by Angee Odria
They treat their customers excellently, Carla is an excellent salesperson, I recommend her.
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August 2021 by Maria Cruz
Very pleased, very kind, I appreciate Mrs. Yira's serbisio
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August 2021 by Hind Hadaf
Excellent customer service by yira. Very knowledgeable of the product and plans.thank you
