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August 2024 by Samo Ahmed
Worst person to be in customer service the lady keeps telling me one second for 45 minutes
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August 2024 by Greg Bowie
CVS offers amazing discount and always have great customer service.
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July 2024 by B Barnes
The store manager was in the area so he greeted me and also assisted helping me to the checkout with the item that I had. everything that I received there was positive and I think I’m CVS for her and such positive individuals the store I attend it was in Woodbridge, Virginia and I’m very pleased. Thank you so much for having a store like CVS in my neighbourhood
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July 2024 by Ahmad Shirzad
The pharmacy is closing for lunch they can work in two groups.
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July 2024 by Ana Castro
I came in on Friday morning and had excepcional customer service nowadays it’s hard to incounter someone with readiness to help and that will go out of there way. Chantel was who assisted me I needed change for smaller bills and she was really helpful I know must of the time workers will turn this request away just to get out of helping you aside from helping she had a great attitude when speaking to me.
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July 2024 by DuUnA K
Syed and Amita were at the cash register and they were very courteous with my return. Very good customer service!
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July 2024 by Kim Arzadon
The pharmacy needs another round of training on the Virginia state laws.
Starting 1/3/2021, any pharmacist in the state of Virginia is able to prescribe OTC emergency contraceptives. This is a protocol made by the Virginia Board of Pharmacy, btw. It's all public knowledge. It's literally the FIRST thing that pops up on Google when you look it up.
That being said, I came in hoping to get a plan b paid for by my insurance. I spoke to a pharmacy tech and they asked the pharmacist on duty for clarification. He immediately said no and didn't even try to look up state laws either. I'm unsure if this is based on the stigma that "pharmacists can't prescribe medicine", but that is completely false (SPECIFICALLY IN THE STATE OF VIRGINIA).
I have reported this training issue to CVS and I truly hope they fix this. This has been a Statewide Protocol for THREE years now and it's a shame they still aren't made aware of it--that or he just didn't want to be bothered to write me a prescription, but that brings up the issue of why tf you're working in the medical profession if you don't want to actually HELP people. ?
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July 2024 by Nanyamka Laws
Great store and associates! It's always clean and fully stocked. The managers work hard and keep the store moving smoothly.
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April 2024 by Megan Ahmad
I wish there was minus stars available. The whole pharmacy is ridiculous and so unprofessional. The actual so called " pharmacist" is lacking proper work etiquette! They refusing to initiate PA to force patients to pay out of pocket! As part of their job and part of their contract with Cover My Med they should do that for any medication that needs it! Shame on you guys!!! 75 years old patient on minimal life style and severe Asthma shouldn't have to suffer due to your lack of professionalism or knowledge! Find other jobs if you are not compassionate enough for healthcare! BTW not the first encounter either!!!
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March 2024 by Tolondra Johnson
I stopped at CVS to get a few items. I didn’t walk 5 steps before I was greeted with smiles by the associates (there were three stocking shelves). They were extremely friendly and seem to truly like their jobs. It was a great visit!
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February 2024 by Donald Phillips
Everything I needed was in stock and it was an easy self checkout process.
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February 2024 by Kevin
Roxanne was VERY patient, knowledgeable, and accommodating in helping me get signed up as an extra care customer , she and the manager even provided me a cart for my quantity of purchases. Customer care and service at it's best!! A++ ! Thank you both! I look forward to coming back as a loyal customer.
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February 2024 by Hilda Zapata
I did not interact with the Pharmacy staff, because I knew where what I was looking for was, the payment was in the machine, there was no option to talk to anyone,
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January 2024 by Oriel R.
Besides the pharmacy being kind of slow it's a pretty good store. Always clean and there's always staff helping out how they can. The manager is ALWAYS on top of stuff and making sure the store runs smoothly.
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January 2024 by Joshua Powell
Terrible always have an attitude and never answers the phone this is the worst CVs and pharmacy