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January 2024 by NoVa Reviewer
Delivered while raining. 2 more feet. 2 more feet and it would have been out of the rain completely. Would have been ruined in 2 more minutes. 2 more feet is 2 much to ask apparently. Not the 1st or even 2nd time, and so this time you get a review.Sometimes the universe's timing is impeccable. Picture 1 - USPS. Picture 2 - Private sector delivery that happened WHILE WRITING THIS REVIEW! LOL
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December 2023 by Lua Basnayake
Excellent service. There was no wait time and long lines at 11am on a Saturday during the busy Christmas season. In and out in 2 minutes or less. Convenient location with plenty of parking.
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December 2023 by james hopkins
ZERO signs that tell drivers where to go for check in... ITS BY DOOR 93
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December 2023 by RR
I always try to use the Post Office in Sterling Virginia even though it is further away than the one on Prentice Drive as the people in Sterling are friendly and courteous.I made the mistake going to Prentice Drive and came across a rather rude employee Inhae who proceeded to loudly tell me not to write the FROM address the way I have written for years. Then she proceeded to use the meter postage to wrap around my letter in a way Sterling never does. I hope it is delivered.Needs coaching
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July 2023 by Anthony Lee
This USPS is literally the worst I’ve seen. So many delivery’s that are not allocated to the right address, and this has happened Multiple times. Hiring the homeless would have been a better replacement for the drivers. And the Asian lady there is horrible too
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June 2023 by Jake Harmon
I read that they used to let you ship children through the mail... They don't let you do that anymore.
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May 2023 by Brittany Pittman
thank you heather for being so sweet and pleasant! there’s a another lady (also of asian descent) that I always seem to get and she’s less than pleasant so todays visit was great
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April 2023 by Rai R.
Close but only post office where the employee won't staple the receipt to certified mail form but hands the stapler to the customer. Weird
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March 2023 by M B
This review is for Sara who helped us out for our passport appointment. We accidentally went to the wrong location and were late. We were getting our two small kids passports and she was so very kind, patient and helpful. We really appreciated her help and patience with us.Thank you Sara!!!!
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March 2023 by Sean Stone
Generally few problems. Beware if you submit a lost package report.When report is filed, the post office employees who reach out to you will tell you that it’s YOUR fault the package was missing.
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March 2023 by Raquel R.
This review is for Sara who help us out at our passport appointment. We were getting passports for our 2 small kids and we were late. She graciously helped us thru the process, helped make sure I had everything filled put correctly and took out babies pictures. She was so patient, kind and helpful. It's unfortunate that this Post Office has a low rating, but I would certainly recommend it for Passport services. And thank you Sara for all your help, you are very appreciated!!!
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March 2023 by Ashley Hudgenz
I only use the collection box, the one inside jams occasionally. The first time it happened, I asked for help and it was fine. The second time the employee inside acknowledged me but didn't help (she was busy with a customer, but I waited nearly 20 minutes and asked twice for help)In the end I had to ask a kind stranger for help to pull out my envelope. It was already damaged from it being stuck in there, so I was going to have to replace the order inside.If it's possible to replace this collection box, I would recommend to do so.
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February 2023 by Kiran S
One of the asian ladies something like ”Iaon” or her name not exactly sure, she is the main reason for the negative review of this USPS. She forces the customers to purchase unnecessary envelopes and charges extra for simple document mailing. For local regular mails she charged 4$. Some one should take action against for misleading customers and making them pay for unnecessary items.
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December 2022 by Smol Noogie
I went thos morning, to get an estimated price for my package and the Asian lady( I don't remember her name) was very rude!!I don't recommend this location at all
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November 2022 by Luis T.
dulles distribution center employees are stealing packages got my packaged delivered it was ripped open and the box was empty.... they delivered a emtpy ripped up box literally a empty box was delivered... will be talking to corporate and will be taking the empty box to the general manager! i need a explanation whats the deal with there package handlers are they paying workers to open up peoples personal mail and steal it? looks like usps doesnt train there employees right... i had expensive collector jordan shoes and it was multiple pairs too the box was pretty big is no one watching the usps worker handle the packages? how is a worker able rip a pretty big box open and take shoes boxes out with no watching or saying anything had the nerve to deliver my package empty! i wonder how many black friday packages will be stolen!
