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October 2023 by Amy Tich
ShoreView was terrific -- great customer service throughout the process. Anytime we called to ask questions (which was a lot!) Andrea was very helpful and very reassuring. Their teams of packers, movers and unloaders were very careful--nothing was broken. We are very happy with the move!
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October 2023 by Heather Poirier
This is the best moving company I've ever used, hands down.Rick Condon gave me an estimate that the company stuck by, which I really appreciated after all the horror stories I read online about other moving companies. Andrea Payne was a terrific relocation coordinator, helping me work out all the details on what I needed to have moved.You can't go wrong with ShoreView!
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October 2023 by Amy T.
ShoreView did a fabulous job for us. They were responsive and helpful. Whenever we had questions (which was a lot!), Andrea was very responsive and helpful, as well as reassuring. The packers, loaders and unloaders were all very careful -- nothing was broken and they were willing to move furniture and boxes around when we changed our minds. I recommend ShoreView highly!
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September 2023 by Thomas S.
While the sales process and the move-out of my apartment in Maryland was wonderful, that was where the wonder ended.The driver of my items showed up later than his estimated time on the delivery day then proceeded to be very rude to me about the fact his truck was so large it barely fit on the street. However, it was the damage that made this a one-star review. I had a bookshelf scratched, a box lost, a frame scratched, and the boxes were so mangled, that over 10 items were broken/shattered. Even the ones that I had written fragile on them were not treated with any care at all.Then it took them several weeks to figure out the claim and they said that was normal. Meanwhile, I have moved into a new house. Which by the way, they scratched so many walls and stairs, the independent estimate to fix it was over $5K. It was a BRAND NEW HOUSE. Scratches and scuffs EVERYWHERE. And the response of the driver was "well, those are just sweat marks." No - they were literally tears in the wall.Then the team they send out to document and fix the items ran late both times requiring me to rearrange my schedule twice to accommodate them.I would never recommend this company again.The photos are just a sample of the damage. Imagine these scuffs and scatches in every room, on every stair, and on most walls.
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June 2023 by Kevin Moran
Our move with Shoreview was great. The entire team from Heather to the driver and moving crew took care of us at each step along the way.
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June 2023 by Nancy
Used ShoreView for a recent move from Maryland to upstate New York. The entire experience from start to finish was professionally handled. Our move coordinator, Karin, stayed in contact with us every step of the way including following up post-move to ensure we were satisfied. The movers wrapped our furniture so well, not a single table leg (or piece of furniture) was visible through the wrapping. Each piece was numbered and at delivery each number was matched to the move manifest. The movers were also efficient and professional. If I ever move again, I will absolutely use ShoreView again!
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June 2023 by Dana B.
The entire process was excellent. Tracey and Andrea provided excellent customer service. The moving crew showed up right on time to move our items out of out apartment in MD. They protected our walls, floor, and items. I has to request a hold on my items to allow time for closing on our home in SC, and they were more than accommodating. There was a slight glitch in our delivery time, but the crew was more than willing to correct. They also removed their shoes when entering our new home, protected the floor, protected the walls, and protected our staircase. I would highly recommend Shoreview for your next interstate move.
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April 2023 by Janet W.
Our house in Northern Virginia was packed on a Wednesday, loaded in the truck on Thursday and delivered to NC on Friday! The whole experience was great with ShoreView from beginning to end. We were provided with a coordinator (Andrea) who kept in contact with us throughout the move and ensured all was on target and we were satisfied with the process. Tracy did a walk through of our home (I highly recommend you have your moving specialist actually walk through your home, these on-line only estimates are misleading and costs are hidden that bite you in the end). Estimated pricing is on target for an interstate move. We did not need storage service so no comment on that option. I HIGHLY recommend ShoreView for your moving needs 100%!
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March 2023 by Ariel Barber
ShoreView recently helped me move in the Northeast and I had a great experience! From start to finish they were extremely hands on, communicative, flexible with helping me and made the entire process easy and stress free. I spoke with the coordinator Andrea Payne several times who was wonderful-she did a great job making sure I was fully prepared and checked in after it was completed. The moving crew arrived early and completed the whole process swiftly. I will definitely use them again for future moves!
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March 2023 by Larry B.
We just completed a move from Pennsylania to Arizona with Bayshore. Our goods were picked up in October, in storage with Bayshore for about 4 months, then delivered beginning of March to our new home.From the estimate to pick up, through delivery, Bayshore was absolutely outstanding. The communication was terrific; the pick up went flawless and was so organized; the warehouse is climate-controlled, so art and electronics were all just fine; and the delivery was perfect. The truck arrived on time, preceded by a call from the driver, and the local team here in AZ were beyond great ~ respectful; affable and hard-working.Moving is stressful, however, any worries about going through the process were eliminated by the Bayshore team. Heather A., Bobby V., Erin B. and the driver, Tony H. ~ thanks for a great, seamless experience !
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January 2023 by Joanette Oosterhout
We rate our Shoreview experience overall as 4.8 but note that 4 of the 5 people involved with our move get 5.0. Specifically, our rating takes into account sales and project management (Rick Condon: 5 stars); customer services management (Tonya Fortier: 5 stars); packing assistance and moving some of our stuff from our home in VA to SC (3 stars); storage of our stuff for ~18 months (Meriah Anderson: 5 stars); and delivery and setup of our belongings in SC (Ed Boyd: 5 stars). Rick, Tonya, Meriah, and Ed -- YOU GUYS ROCK!! Thanks kindly for your professionalism and responsiveness. --Joanette & Paul
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December 2022 by Janis B.
I have moved a lot in my life but never have I had a company like this! Exceptional movers!! They listen, are careful with your belongings, and are definitely customer focused. If I ever move again, Andrew and his team are the ones I will call. Thank you!!!!
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December 2022 by David Crotts
We hired Shoreview / Bayshore to move us out of our old home in May 2021. Everything went well and the crew did a really good job.They moved us into our new home July 2021 and the crew was a disaster. They banged up furniture and freshly painted walls, and were generally inept.They walked around and showed me all the damage and we signed off on the damage sheet inventory together.The office sent someone to do minor repairs and provide a cost estimate for other repairs. They denied everything in the claim and could not really answer questions or make any progress. It felt like we were being ignored until we went away. This went on for a year.It was a terrible experience.
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December 2022 by ryan rampi
We used them to move from the Northeast to the South, they did a great job. The company communicated well, packed our items with care and nothing was damaged when it arrived.
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December 2022 by David C.
We hired Shoreview / Bayshore to move us out of our old home in May 2021. Everything went well and the crew did a really good job.They moved us into our new home July 2021 and the crew was a disaster. They banged up furniture and freshly painted walls, and were generally inept.They walked around and showed me all the damage and we signed off on the damage sheet inventory together.The office sent someone to do minor repairs and provide a cost estimate for other repairs. They denied everything in the claim and could not really answer questions or make any progress. It felt like we were being ignored until we went away. This went on for a year.It was a terrible experience.
