Heat Pump - Technician was professional, knowledgeable and pleasant. Without selling he gave us several great reasons to make us keep our Sears Warranty which we were considering discontinuing. We gave him a 5/5!!!
September 2023
This tech has no idea what he is doing, totally incompetent, and there is no way to connect with a live agent to complain. After 8 weeks my fridge is still broken. I requested this tech NOT be sent again but Sears Home Services keeps sending him.
February 2023
* Technician Ali did his job very well. In future please give a narrower window for time of arrival. Thanks!
