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February 2024 by BABY PANDA
Worst experience ever, I came in to buy shoes the guy who help he was an Asian guy with blonde short hair and he wears glasses he's height is on the short side, he always looks at you with one eyebrow up like he is always confused or something, I asked him for a shoe size and he rolled his eye at me telling me we don't have it while he didn't even check the back at all, with him was a Latina with dark hair and she had nose piercing she was super nasty, they where whispering and laughing when I was asking them questions because apparently I was indecisive, WORST CUSTOMER SERVICE EVER
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December 2023 by Richard
INCREDIBLE deals and a great selection
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August 2023 by Nastasia B
Store was moderately busy and only one male staff member was working( which was wearing regular street clothes with no name tag visible so, he was difficult to identify). I Did not feel welcomed and did not receive proper assistance. Poor customer service from the manager on dutie especially named “Katie” (store location #394). The manager was eating and having what her cell phone screen read as a 1hour and 4 min cellphone conversation with “ sis” instead of properly assisting customers. I have never witnessed a manager at any place that I have ever been in such attire: flip flops, leggings, and a t-shirt no name tag displayed. The manager refused to sale me the last pair of new balance sneakers that were on display. I ended up going to Footlocker within the mall experiencing great customer service and being sold the last new balance shoe they also had in stock.This is the worst foot action (location #394) I have ever visited. I also reported the incident to the supervisor and hope to hear from them soon with some sort of solution.
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August 2023 by Nastasia Burnette
Store was moderately busy and only one male staff member was working( which was wearing regular street clothes with no name tag visible so, he was difficult to identify). I Did not feel welcomed and did not receive proper assistance. Poor customer service from the manager on dutie especially named “Katie” (store location #394). The manager was eating and having what her cell phone screen read as a 1hour and 4 min cellphone conversation with “ sis” instead of properly assisting customers. I have never witnessed a manager at any place that I have ever been in such attire: flip flops, leggings, and a t-shirt no name tag displayed. The manager refused to sale me the last pair of new balance sneakers that were on display. I ended up going to Footlocker within the mall experiencing great customer service and being sold the last new balance shoe they also had in stock.This is the worst foot action (location #394) I have ever visited. I also reported the incident to the supervisor and hope to hear from them soon with some sort of solution.
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August 2023 by Nastasia B.
Store was moderately busy and only one male staff member was working( which was wearing regular street clothes with no name tag visible so, he was difficult to identify). I Did not feel welcomed and did not receive proper assistance. Poor customer service from the manager on dutie especially named "Katie" (store location #394). The manager was eating and having what her cell phone screen read as a 1hour and 4 min cellphone conversation with " sis" instead of properly assisting customers. I have never witnessed a manager at any place that I have ever been in such attire: flip flops, leggings, and a t-shirt no name tag displayed. The manager refused to sale me the last pair of new balance sneakers that were on display. I ended up going to Footlocker within the mall experiencing great customer service and being sold the last new balance shoe they also had in stock. This is the worst foot action (location #394) I have ever visited. I also reported the incident to the supervisor and hope to hear from them soon with some sort of solution.
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May 2023 by Quad Rious
was told at the register that i couldn’t by a specific shoe unless i handed the employee $20 plus the cost of the shoe! assuming employees are allowed to take tips now!? won’t be returning!
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August 2022 by Ελευθερία Δεμηρκαπογλου
good shop
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August 2022 by Jimmy farhan
Bad customer service
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August 2022 by Kristen Turner
The best store!!
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August 2022 by F Z
Extremely helpful staff
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August 2022 by Rocio Flores
Poor customer serve
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August 2022 by Reginald Dumas
Like the selection
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August 2021 by Sonia Rodriguez
LOVE THE FACT THEY ACCEPT AFTERPAY/KLARNA
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June 2021 by George Swett
Just looking for shoes didn't have my size
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May 2021 by Raymond Mueller
I don't often write a bad review unless it is truly earned. The people were very nice but I had to ask to get a for measuring tool. Also the store policy is you can only try on one shoe; seriously how can you tell if a shoe fits if I can't try it on. I will never go here again.
