Banks in Dulles, VA

“⭐⭐⭐⭐⭐ A Five-Star Experience with Hiwot Alemayehu at Bank of America!

I had the absolute pleasure of working with Hiwot Alemayehu at Bank of America, and I can confidently say she is the gold standard of customer service, professionalism, and excellence. If there were a way to give her infinite stars, I would!

I originally walked into the branch for one simple request—to have an assumption deed notarized for one of my properties. But thanks to Hiwot’s incredible dedication, thoroughness, and genuine care, I walked out with far more accomplished than I ever expected. She took the time to sit with me at her desk, walk me through every step, and ensure that not only was my notary request completed seamlessly, but that every aspect of my banking was in perfect order.

What did she do? Everything. And she did it with grace, patience, and a true commitment to excellence.
✔ Notarized my assumption deed with professionalism and efficiency.
✔ Updated both my personal and business contact details to ensure everything was accurate and up to date.
✔ Ordered a new debit card for me, taking care of all the details without me even needing to ask.
✔ Went the extra mile by connecting me with a mortgage consultant, ensuring I had the resources and guidance needed for my property-related financial needs.

Her attention to detail is unmatched. She didn’t just rush through tasks—she double-checked every piece of information, made sure I was comfortable and informed, and took every possible step to make my banking experience effortless. It was clear that she wasn’t just doing her job—she was excelling at it and going above and beyond to make sure I left completely satisfied.

Hiwot's warm and professional demeanor made what could have been a simple transaction into a standout customer service experience. She was patient, kind, knowledgeable, and proactive—exactly the kind of person who deserves recognition, appreciation, and promotion.

Bank of America, if you're reading this: Hiwot Alemayehu is a rare gem. She embodies excellence, leadership, and world-class service. Her level of care and dedication is exactly what makes customers loyal to a brand. If there's any consideration for a promotion or recognition, she absolutely deserves it.

THANK YOU, HIWOT! I will be telling everyone about your outstanding service. Bank of America is incredibly lucky to have you!”

“I'm glad to sharing experience with Bank Of America They are very polite and solved mine banking problems in very easy way the whole staff is very cooperative they welcoming us with smiling face i have appointment with Rana K.Aalawi She is very polite and dealing us with in best way Thanks Rana K.Aalwi And Bank Of America”

“I prefer this PNC branch over the one in Ashburn. The manager here at the Dulles branch is very helpful and goes out of her way to take care of the customers. As a business customer, it is nice to have a helpful staff.”