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December 2023 by Ethan Brinkley
These guys are not for real. They tried to fake an appraisal twice on a pickup I was looking at online and literally scrapped the deal for stead of getting a real appraisal
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November 2023 by Ethan B.
these guys are running some kind of scam. Talk to the guy several times about a truck and then they tried twice to fake an appraisal that I was already going to pay for. Also, didn't want to do a live video of the truck so that I could look and ask some questions from several states away. After the second appraisal didn't pass by my credit union, they just quit, communicating with me at all. One star because zero stars is not an option.
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November 2023 by Bonnie Art's
Vary excellent service love my new car keep up the good work
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July 2022 by T R E N T R.
i'd dinged the left-rear turn signal on my old truck on a rainy day and cracked the plastic. bought replacements and attempted to install them myself. the wire colors of the new lights and what was coming out of the truck were way off. only one i could be sure of was the ground. i took a guess, wired it up and... nothing. then i realized i'd shorted out the front signal, too. checked the fusebox under the steering column but they were all good. before i had brake lights & signals, even if one was cracked. now i had nothing on the passenger side, front and rear. called thunder road late on a friday and the owner (i think his name is terry) answered and tried talking me through at 7pm but the wire colors were again an issue. he said he was three weeks behind but if i brought it over, he might be able to squeeze it in and get it out quickly. on monday, i did that. a young man recognized the truck, having seen it around town. she gets a lot of comments every time i go out. i explain the problem and he says he'll get to it. i took off with family to run errands in knoxville for a few hours. later, terry called and said he wouldn't finish it today. "no worries," i replied. he asked about the truck and i told him it was a 1993 318 magnum with a modified nv4500 manual on the floor and the body of a 1976 warlock on top. "it's a custom?" he wondered. "guess you could call it that," i replied. welp, his insurance company doesn't like customs and have hassled him in the past about it. while they'd never know by looking at it, terry didn't want it hanging around. i got there as quickly as i could. when i arrived, he and his assistant were laboring on it below the sun at 90 degrees and continued to labor with good humor for an hour to get the lights and even a new horn in and working. instead of telling me to come and get it out of his face, he jumped on it and fixed it. then he only charged $90 for a rush job. there are few people alive who would've handled me and my dharmapocalyptruck like the men at thunder road handled us. that's because there are so few who actually care about other human beings. these guys are blessings. thank you for helping me, terry!
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July 2022 by D O K T.
i'd dinged the left-rear turn signal on my old truck on a rainy day and cracked the plastic. bought replacements and attempted to install them myself. the wire colors of the new lights and what was coming out of the truck were way off. only one i could be sure of was the ground. i took a guess, wired it up and... nothing. then i realized i'd shorted out the front signal, too.checked the fusebox under the steering column but they were all good.before i had brake lights & signals, even if one was cracked. now i had nothing on the passenger side, front and rear.called thunder road late on a friday and the owner (i think his name is terry) answered and tried talking me through at 7pm but the wire colors were again an issue. he said he was three weeks behind but if i brought it over, he might be able to squeeze it in and get it out quickly.on monday, i did that. a young man recognized the truck, having seen it around town. she gets a lot of comments every time i go out. i explain the problem and he says he'll get to it. i took off with family to run errands in knoxville for a few hours.later, terry called and said he wouldn't finish it today. "no worries," i replied. he asked about the truck and i told him it was a 1993 318 magnum with a modified nv4500 manual on the floor and the body of a 1976 warlock on top."it's a custom?" he wondered."guess you could call it that," i replied.welp, his insurance company doesn't like customs and have hassled him in the past about it. while they'd never know by looking at it, terry didn't want it hanging around. i got there as quickly as i could.when i arrived, he and his assistant were laboring on it below the sun at 90 degrees and continued to labor with good humor for an hour to get the lights and even a new horn in and working.instead of telling me to come and get it out of his face, he jumped on it and fixed it. then he only charged $90 for a rush job.there are few people alive who would've handled me and my dharmapocalyptruck like the men at thunder road handled us. that's because there are so few who actually care about other human beings. these guys are blessings.thank you for helping me, terry!
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April 2019 by Larry Clemons
I deliver car parts to them they're wonderful folks to work with I would recommend them to anyone
