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March 2024 by Lacy Wright
Today is 3-7-24 , 1:35 p.mObserved 3 uniformed employees smoking Marijuana outside in the fenced in area surrounding the trash compactor. This area is directly next to the rear entrance where Professional drivers enter.I am a VA resident, so I know it's legal for recreational use, but I am also a professional driver, and this behavior is highly unprofessional, especially when there is a long line inside with only 1 worker present.I would say do better, but considering the manager was on duty during this time, i know better will not happen. It also is no use to report this behavior to corporate office as they will do nothing. Needless to say, its a sad day for "professionalism". Pilot / flying j is going downhill fast!
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February 2024 by Vega Table
Thieves! Left a package for FedEx with what I thought was a manager now it is missing!
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January 2024 by Lewis Farries
In and out in a timely manner,
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January 2024 by Clint Westwood
It's not worth much. The roadside should be a better spot and the bathroom is not good enough to receive guests… I prefer do it outside. I will continue driving next time.
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December 2023 by Martin Alix
It's not worth much. The roadside should be a better spot and the bathroom is not good enough to receive guests… I prefer do it outside. I will continue driving next time.
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December 2023 by sapherno11
Full size pilot, and no driver amenities. There is a restaurant that sits less than eight people, there were no seating anywhere else for drivers there is no driver's lounge, and the wait times on showers is atrocious. Will never come to this location again
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December 2023 by Megashovelman AM
Been here 10 years ago, Itty Bitty Pilot should expand space for extra truck parking. Comment that passenger cars ? should Not be in truck parking area. Cashier should Not tell you to park at another premises whereas you may get in trouble.
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June 2023 by Rich Guinto
Pleasant experience. Was quiet at the time. Nice little mini truck stop and fast food. ???
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June 2023 by Aleksandr Kravchenko
Music plays all night outside, disturbing sleep.
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March 2023 by Michael L.
I've been coming to this gas station for over a year now and have noticed that the pumps are starting to not work. it's the key codes and the card reader that is messing up more times than anything.Maybe time to upgrade the pumps but if you need a receipt it's hit or miss.
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March 2023 by Joycelyn Anderson
Good supply of snacks and drinks. Clean store and restrooms. Car supplies. Attached to Arby's.
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February 2023 by Scott May
Need to fix key pads on fuel pumps. Hard time entering zip code and reward number on key pads at auto pumps.
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February 2023 by TW
no parking at all. Arby's isn't togood but place better nothing
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December 2022 by Skyler Michael Cassell
Nice place, yes lot is kinda tight but manageable, very clean location with 3 showers (mobile app dont work for showers they are old school key entry), staff is very friendly and Arby's was clean and fast. Thanks for the Southern Hospitality yall!!
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December 2022 by Mandy Watson
Nice workers.. Bathroom was very clean. (Always a plus) Excellent customer service!!!!
