At The Home Depot in Danville, VA, customers consistently praise the store's wide selection, knowledgeable staff, and excellent customer service. Whether customers are tackling home improvement projects, gardening, or appliance upgrades, they find the tools, materials, and expert advice they need under one roof. The reviews highlight the helpfulness of the staff, who are described as friendly, knowledgeable, and willing to provide guidance on project planning and execution. Customers appreciate the staff's patience in explaining techniques and recommending the right products, especially for DIY enthusiasts and older customers. The store's garden center also receives positive feedback, with customers enjoying the variety of plants, flowers, and gardening supplies available, often at discounted prices. While most reviews are overwhelmingly positive, one customer expressed frustration with the prevalence of self-checkout lanes and lack of staffed checkout counters. However, another customer noted a positive experience with a quick checkout process, including assistance loading their purchase. Overall, The Home Depot in Danville is praised for its comprehensive product selection, exceptional customer service, and ability to cater to the home improvement needs of the local community. Customers routinely recommend the store and express their loyalty as repeat shoppers.
Plenty of home project items, but a little short of help when we visited. The cashier was very helpful in finding an associate for us. Unfortunately, they did not carry the particular plant we were looking for.
May 2025
One of the nicest and cleanest HD I've ever been to! Staff cares about their Customers. Clean Bathrooms, too!!!
