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January 2024 by Carl S.
I can't believe the Tucson and Green Valley CVS pharmacies are closed on the weekends. Unbelievable! You close an hour for lunch and now weekends. You guys are in the wrong business because that is no customer service at all! My wife ran out of Chemo nausea medicine and now we have to wait until Monday. She could've have ordered sooner but shouldn't have to worry about it. I am transferring all my prescriptions to another pharmacy that cares about their customers. You guys suck!
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December 2023 by Elizabeth Haithcock
It's pretty fast compared to other drug stores
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November 2023 by Wil Gordon
This CVS is nice, and very clean. The only problem I had was with the pharmacist. She was rude, and didn’t seem to care about me. I only came for the COVID-19 shot. It happened on October 18th, 2023 about 3:30pm. Other than that I will go to this CVS at this location again.
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September 2023 by Clifford Boyer
This pharmacy has changed completely at first today they said I didn't have a script that was sent 4 days ago then issues filling then lastly they keep closing early and changing hours everyday so I get off work and already closed early afternoons and they call my Dr and try to tell them to change my brand and my insurance say no such thing to me and now I download app it said cost $0 and switch to a different CVS and my insurance covered it and this pharmacy made me pay for my last script!!!!!!!
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January 2023 by Lela Fitzgerald
Customer service is terrible!!!! Get a call your meds ready you will be waiting another 2 hours when you get there!!! Calling is a waist of time they barely answer!! The young girls in there has attitude when there's a discrepancy with your meds!mess!! Throwing there heads off at you rolling there eyes!!
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December 2022 by Kathy Nelson
When it comes to my husband and his insulin being refilled they think he can get 29 more shots ( that's 2 a day) out of a bottle that you have to lean sideways to get insulin out of now. NO CALL FOR THIS KIND OF STUPID.
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December 2022 by Juska Douglas
I don't know what happened to this place but they used to be friendly and now you can't get anything done by them. I called her for 3 days in a row and will be a hold for 15-20 minutes for someone to hang up on me for me to go up there too late in the line for 20 minutes and the girl still got my insurance wrong so I have to wait for her to fix it again. Then it takes 4 hours to get something after they say it's ready for you to pick it up and then you come pick it up and then it's still another 2 hours before it be ready, I had to switch pharmacies because they're so bad I wouldn't even give him a star if I didn't have to.
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August 2022 by David Thomas
Horrible service, I have gotten the wrong prescription several times that belonged to someone else. And then they will text you and tell you your prescription is ready, you drive there no prescription is to be found and you must wait 30 mins or drive back. Don't know how they can stay in business. If management cared anything they would look at these horrible reviews and at least try to fix something.
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June 2022 by Tripp C.
This store staff is very nice and helpful! Recommend this store if your near it as they have food products and aren't mean
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February 2022 by Mike Foster
Pharmacy is really inefficient and rude. Underpaid people who hate their job and show it.
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January 2022 by M
Wish they had a zero rating. This is the worst CVS Pharmacy I have ever dealt with. Besides always getting insurance information wrong almost every time and I'm a veteran it's not very difficult. Today I go to get my covid booster 6 months after my last dose they won't give it to me because they're too busy
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November 2021 by trey cue
This store must definitely be not making sales. Self service machines is not the answer to high labor costs. I see people give up and walk out leaving their items. It makes it even harder if you have coupons. You'll end up pushing the customer service button and no one will come out to help. Sad. The slowest pharmacy service absolutely pitiful. Grocery clerks are behind the counter dispersing medications they don't know anything about. I was told I didn't have any medications to pick up, when I called my doctor said it was ordered 5 days ago. The grocery clerk had no idea what he was doing when he told me I didn't have any meds the first time. Such incompetence.
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August 2021 by Terri McKee
Great people whenever I get there.
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July 2021 by Carolyn Meeks
Picked up prescriptions today at the drive thru. I had some used diabetic needles with me that I needed to dispose of properly. I asked if I could drop them off here and the attendant told me they no longer take them at this location. She informed me that the airport location is the only cvs that has a drop boxWhich is ridiculous because I'm a lon way from the airport
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March 2021 by Caroline Moore
We went to this CVS for the Covid vaccine and Terrance and Andrew were absolutely amazing! They were extremely kind, personable and caring. We highly recommend this CVS location. Everyone we talked to was very helpful and knowledgeable.
