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February 2024 by Lynn Copeland
They removed my old battery and replaced the new one. Very friendly service.
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February 2024 by Travis
There helped me every step of the way jay was the most supportive employee there I appreciate all the help
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January 2024 by Mishael Cody
Clean and friendly environment.
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January 2024 by Etta
I was across the street at CVS and came out and noticed that my battery was dead so I carefully went over to AutoZone through the traffic and Jose helped me out. Jose then loaded everything up on the cart that he needed and pushed it across the street to install the battery that I purchased. He went above and beyond to do his job. Thank you Jose to your dedication to your job, you do not find that a lot.
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January 2024 by Alex Shershyn
Great people. Good service. Good parts and accessories
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December 2023 by Michael Harper
Always the best for your vehicle
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November 2023 by Brandan Robbins
Was helping customers in parking lot
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November 2023 by Elizabeth Haithcock
Was able to get what I needed with my fetch rewards card
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October 2023 by Jakiya Giggetts
Gave good communication skills and helped me find the things I needed! Thank you Piney Forest AutoZone, y’all never disappoint !
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October 2023 by Lisa Baldwin
Evan and Stuart were amazing!!! They went above and beyond to help me out!!!
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September 2023 by Steven Jarrell
I was having a problem getting a Radiator for my 2007 Ford Expedition from NAPA Auto in Gretna, VA, - they kept sending the WRONG one to my mechanic, and finally said they couldn't get the one I needed - weird. My mechanic then called Auto Zone on Piney Forest Rd in Danville, VA, and Jay Lucas (representative) immediately found the RIGHT one for my truck, took it down from the shelf, and set it aside for me to pick up so I could get back up and running as quickly as possible. I called the store to pay for the radiator as I had no way to get there (my truck was in the shop with the radiator out), so my mechanic agreed to go to Auto Zone and pick it up for me, but Jay cautioned me and suggested that I not pay for the radiator until my mechanic arrived at the store to make sure it was the right one for my truck.First of all - Thank You so much Jay for that suggestion, and that is what I want to see from a store (quick thinking, and concern for the customer) - well done. When my mechanic arrived, checked the radiator and verified that in-fact it was the one I needed, Jay then put me through to the manager where I was able to successfully pay for the radiator with my card over the phone - Excellent job to Jay Lucas, and the Store Manager for allowing me to pay over the phone.I know this review is a bit long-winded, but this is the best experience that I do believe I have ever had at an Auto Parts Store, so thank you so much Jay - I truly appreciate your attention to my situation, and I do believe that I have found a new Auto Parts Store from here on out. I can't remember the managers name, but she was exceptional as well, so thanks to both Jay Lucas, and the Manager for all your help - it is much appreciated.I never thought that I would hear myself say something like this, but I do believe I now have a soft spot for the Auto Zone Store on Piney Forest Rd in Danville, VA ;)...
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September 2023 by Bucci Fam
Great customer service great guys there mr.evan Parrish helped me every step of the way with the best attitude and respect I'd give 10 if possible
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September 2023 by Kesshia Brown
Jay & Matt provided Awesome ? customer service. Please give these 2 young men a raise!
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June 2023 by Jasmine Johnson
Amazingly helpful staff that aided our stranded group by helping us jump the vehicle and then recommended a great tow truck service and garage to help get us back on the road! Angel, Nicole, Stewart and Jay S were the best staff! We are grateful to them.
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June 2023 by Jesse Johnson
Nicole, Angel, Stewart and Jay helped our out of town group by offering speedy service to help jump our battery and then recommend a tow service and repair shop to help get us on the road again. Very grateful to encounter such wonderful and helpful staff.
