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September 2024 by Kelli Ward
A fine experience working with Heath. He’s very professional and experienced. Garage door is back-in-business.
RWL - Saltville
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August 2024 by Gary Laws
Heath came in a timely manner, fixed my garage door back to like new, my garage door is operating very quiet now. Heath did a great job in very little time, thanks again to Heath and home town garage door.
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June 2024 by Nancy Fields
Absolutely great service from this company. Sam was very polite, knowledgeable and didn’t mind explaining what needed to be repaired on my garage door. He did a great job, cleaned up after himself and garage door works perfectly. I highly recommend Sam at Hometown garage to get the job done. Very nice young man and he knows what he’s doing.
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June 2024 by Jimmie Fugate
I can't say how thrilled I am to have used Hometown Garage Door! They are simply wonderful! I had an appointment in one day. Sam came and he was so polite and efficient! He really saved the day! My son is Autistic and was upset that my car was not in the garage. The springs had broken on my door. He replaced them in a timely manner. All is right in our world again! Thank you Sam, and Hometown Garage Door!
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June 2024 by Jan Blevins
Sam was very Professional and Knowledgeable about the job and care of what he was doing and neatness before during and afterwards.Thanks
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March 2024 by James Reynolds
The service installer (Heath) was awesome, very courteous and knowledgeable. Willing to explain anything I ask, no waste of time on the installation and willing to do anything I ask. He was doing this work for my Daughter and Son in law, I was just there with him. Should I or my kids ever need anything of this nature in the future, I certainly will contact him and very willing to recommend him and his Co. To anyone. Thank you Heath, keep that great attitude.
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March 2024 by Stephen Woods
They were great to work with. Everyone I spoke to was very honest and professional. I would definitely recommend them!
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January 2024 by Billy Kenworthy
This company is out to squeeze you for money. They will not sell parts to the general public. I have a cracked pane of glass in my door and they will not sell me a replacement so I am on my own. They will send a tech to look, and then return and install the glass. There are 12 screws involved, it couldn't be easier to do yourself ( if you had access to replacement parts!) Zero customer service. Zero help. Wish I could give them Zero stars...
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January 2024 by joe blankenship
Very prompt and great to deal with on my garage door. The tech was very professional and left my garage cleaner than when they arrived.
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January 2024 by Jeffrey Redmond (JR)
Sprocket broke on my twenty year old garage door opener. I called Hometown Garage Door and they had a technician make an inspection within 1.5 hours. Came the next day to make repairs and Heith did a terrific job! He repaired the broken opener and improved the operation of my other garage door also. I highly recommend this company!
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December 2023 by Jeannie Harris
My door failed on Sunday - I couldn't open it electronically or manually. I called on Monday morning and the repair was completed yesterday evening. Not only that but the lady on the phone was very pleasant and Sam who did the repairs was cheerful, efficient, and quick. I highly recommend this company.Jeannie
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November 2023 by Levin Tull (Paul)
1. Appt. set for next day.2. Tech called to confirm.3. Tech called that previous call took longer, he was running around 30 minutes late.4. Arrived on time, did the work, advised of probable future needed work, and fixed the external wireless door opener.5. Fair charge for work and parts.I recommend SAM, sure other techs just as good, but he was ours.
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November 2023 by Clyde Byrd
Quick and prompt. Did maintenance, tightened the main spring and replaced the rollers. Good job.
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November 2023 by tommy fullington
Nice people showed up when they said but way over priced by about double I suggest shopping around or you'll pay dearly!
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November 2023 by Walt Browning
Sam did incredible work. He was efficient and answered some questions that we had and made recommendations for a couple of things that has give us greater peace of mind than we expected. I highly recommend him for his work and work ethic.