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March 2024 by TAG “Steel Magnolia”
Who is managing this pharmacy, the circus? First my medication has to be ordered, because it’s not in stock. Upon checking the CVS app ( like the automated CVS answering service would like me to) I notice my ordered prescription is filled and ready for pickup. When I arrive at the pharmacy the clerk goes to get my prescription and can’t find it. The clerk seems confused because the system shows it’s been filled, however the clerk can’t find it anywhere in the prescription bins. After the clerk and pharmacist go back and forth about the missing prescription, I am informed by the pharmacist that it had not been filled. Then the pharmacist states no CVS within a one hour drive has it in stock, nor does he know when it will be back in stock! SMH!!!
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February 2024 by Tom Beheler
If I could give them negative stars I would. Worst pharmacy in the world. I am not saying this because of one isolated incident. Every time I have to deal with them I want to stick a knife in my eye to ease the pain! Absolutely horrible!!!!!
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January 2024 by H Grisso
This pharmacy is worst i have used. Get text saying got prescription ready and get there don't have it always some kind excuse that was canceled or we didn't get one for you. Today she said we didn't send you a text so i showed her the one i got yesterday then here come another excuse but i wasn't about to leave untill i got it . She found it it pretty quick. I got see if my insurance will let me use some other place. Enough of CVS Daleville. They suck for customer service.
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November 2023 by Linda Lam
Place has awful customer service and is VERY unhelpful!
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October 2023 by Ehren Vaughn
Friendly staff
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July 2023 by Clark Perry
The pharmacy is totally and completely incompetent! Can’t ever have the prescription ready no matter how long they have to get it done! Sick of dealing with the terrible extreme incompetence and stupidity.
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July 2023 by Tighty Whities Fan Club
The pharmacy is totally and completely incompetent! Can’t ever have the prescription ready no matter how long they have to get it done! Sick of dealing with the terrible extreme incompetence and stupidity.
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March 2023 by Bebe Marie
RUDE STAFF! went in to get photos printed in vday for a gift and lady was completely a b**** not wanting us to get anything
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February 2023 by Mary Crowder
I have been trying to get pharmacy for 2 hours..No one answers the phone.
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October 2022 by doug george
One star is too highLong waits . Won’t answer phones.Rude staffObviously poorly managed.
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October 2022 by jessie foster
What a nightmare of a business Daleville CVS. Closed more than open and when open, the wait time is no less than 1 hour to fill scripts.I was told twice that my meds were ready just to show up then find-out they were not. Then I had to wait another 40 mins for a rush med fill.During my last visit I was able to watch multiple complaints of clients who were told their scripts were ready for pick up when in some cases, the pharmacy hadn’t even pulled the script to be filled.Honestly, it’s like a broken record every time I go there’s a new issue. I’m going to make the best statement you can as a customer which is to make sure CVS never gets my business again.
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September 2022 by Anna Pasisz
called at 11am and was on hold for 35 minutes and just hung up since nobody ever came to the phone. Went to pick up script on sat pharmacy was closed with no notice.
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September 2022 by Gregory Pillis
If you need your medicine don’t go here. Priorities are not to getting your RXs out. Have to find an alternative because they just get worse.
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August 2022 by Marie Tyree
Our CVS today was drive through pharmacy only. The thing that bother me was they had this letter size sign on this fold up billboard and two signs on the doors that open up, the one sign was curled up so you couldn’t read it and the other two, once the doors open up you can’t read them. There was a sign inside I could read. I suggest that you put a bigger sturdy sign with big letter on that billboard outside, where you can see it before you get out of your vehicle. While waiting in the drive-through, I saw several elderly people with mobility issues get out of their vehicle and go inside because they couldn’t see the signs outside. Seconds later they come back out and get in their vehicle and get in line. I felt so sorry for them. I mentioned it to the drive through clerk, you can’t see the signs, she said they probably were going to shop inside. No they are like a bunch I saw, can’t see any of the signs until you go inside the door and seconds later they come out and get back in their vehicle.
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August 2022 by Staci Bryant
People, if you would watch the NEWS then you would know about the Nation Wide lack of pharmacists!I was in line for 30mins in the drive through.No I wasn’t happy about it, but I was well aware of the problems all pharmacy are having.So stop complaining and wait like everyone else.
