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September 2023 by Kyleigh M.
Owners Nina and Lee are some of the sweetest people I have ever met. I came here for my first manicure and I've never gone anywhere else. Always very nice environment, good place to socialize with locals if you go there a lot. I had Lee do my nails for homecoming, prom, vacation, and every set after that. Definitely recommend.
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August 2023 by Google user
AMAZING! I’ve not been this happy with someone else doing my nails in years. I always do acrylic but when I walked in, they said they only do dip powder. I was hesitant, but gave it a go - I am so glad I did! I got the perfect shape, perfect color and the nails are not uncomfortably thick. The owner was amazing and down to earth, as if it couldn’t get better. I will be going here from now on. Thank you!!!
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June 2023 by Valerie K.
The man that did my nails this past time has always been rude but this time he was visibly irritated as I made a request, shaking his head, huffing and walking away. Didn't speak the whole time. Literally the entire time. But at time to pay, he certainly asked for a tip. I have been in here time after time and have never had a great experience, but this was the last attempt. I'll do them myself, save the money and the rude attitude. Did not like my nails either. One was SO crooked. They were all very thick and square and not natural. Never again. LUXE nails is a little further down the road. They are better, maybe more expensive but at least the nails look nice.
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May 2023 by Allison C.
I have been getting my nails done religiously for 15 years.. I have tried so many different nail salons and I have found they are the best in the Roanoke area. I have only had positive experiences. I drive quite a distance to come here. You should give them a fair shake and ignore the reviews from years ago!
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May 2023 by pam breeding
Great place to get your nails done. They know what they are doing. Long time customer.Services: Gel manicures
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May 2023 by Debra Booze
Nina is the best she has been doing my nails for 15 years.
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March 2023 by Kerry Perkins
I’ve got my nails done here for a couple years and after Mondays appointment I will not be returning. Don’t like giving a bad review but I have never been treated so rudely in my life. The lady who done my nails was far from friendly. Everyone is entitled to a bad day but when you pay over $50 for nails the least you can do is be polite. Will not be going back.
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November 2022 by Kimberly Waller
My first time coming to this salon and I must say I had an absolutely amazing experience! My nails look absolutely beautiful! I have lived in the Roanoke area for 10 years and this is the first time I have had a good experience at a nail salon!! I will definitely be going back again!!Services: Pedicure
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August 2022 by Ob Behin
They keep taking people in and rush everybody to get them out! They did not put in the time to really remove the dead skin or cut my nails. While I was getting my pedicure and manicure there were 6 or 7 people waiting for a technician.Services: Manicure
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June 2022 by Courtney Deacon
I normally don’t like to give less-than positive reviews, especially for small local businesses, but felt the need to share some of the things that concerned me.I had given them a call early in the day to schedule an appointment for when I got off work since I knew I was tight on time, and they told me they had availability at that time and penciled me in. However, when I got there, I ended up waiting for 30 minutes before anyone took care of me.At one point, another worker came up to the woman who was doing my nails and they started arguing (maybe just discussing intensely?). I couldn’t understand what they were saying, but I could tell they were arguing over the workmanship of my nails. It was just a very awkward situation to be in for a few minutes and I would have preferred them to have the discussion after I left.It also didn’t feel the cleanest. I could tell they had not cleaned their tools in between clients, and there was even hot pink nail polish residue leftover in one of the brushes and it ended up getting all over my hands. This was especially concerning, as I bled a little bit as she trimmed my cuticles, and it grosses me out seeing them leave without sanitizing those tools. It also seemed like they didn’t wipe down their surfaces consistently, as there was residue and dried nail polish on a lot of their tools and chairs.Lastly, I was totally unaware that they did not accept credit card tips (only cash) and I did not have time to run and get cash from somewhere, and they seemed incredibly eager to leave (even though it was 1 hr before their stated closing time). I felt bad and wanted to support them, but they should really make that known beforehand or on their website.My nails do look absolutely beautiful and all the workers were so friendly and kind and I could tell they work so hard - they did a great job and I would come back here, but it definitely wouldn’t be my first choice.
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June 2022 by Ron Kovar
After trying other nail salons my wife absolutely loves this salon. The staff is super friendly, cleanliness is impeccable and the cost is reasonable for the service and quality of work you receive.Services: Gel manicure
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June 2022 by Lisa Martin
The only saloon I go to ! Nina is the owner of this saloon and the only one that can do my nails so that they last. she’s the best I am really cares about her customersServices: Dip powder
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June 2022 by Kendall Grace
Everyone was nice and sweet but The guy who did my nails was very rude and aggressive. They’re overpriced.Service: Gel manicure
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June 2022 by Shelly Erndt
Horrible service for a pedicure! Done in 20 minutes !!!Service: Pedicures
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June 2022 by Johanna T.
A pretty good place to get your nails done! I have never asked for really complicated designs, but always get a full set and will continue to go here. Other places have messed my nails up or caused more damage than necessary. The other (negative) reviews on this business seem quite over reactive to me, as I have never had an issue nor experienced them being rude or disrespectful. Everybody has bad days and perhaps that was just a bad day I suppose. Regardless, in reviews, it is generally those who had a negative experience and seek to outlet their anger and post, which I believe is the case for this business. My experience was positive and Lee is a great nail tech!
