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May 2024 by Audi Quinteros
Poor customer service
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May 2024 by Juan Amaya
I couldn’t get cash from the atm on Friday omg is weekend and people need to get money but atm doesn’t have
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February 2024 by Bini Adu
Unprofessional
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February 2024 by Benyam Adugna
Unprofessional
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February 2024 by Sana K.
Rahman the Maniger is great I have six accounts and my personal account with Wells Fargo and I was having a hard time getting some money out but Mr. Rahman the manager came out and made my process easy. Thank you sir.
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December 2023 by Travis Reid
Slow. Parking lot always full on weekends. They allow random people to set up tents and sell flea market type goods and coconut juice in front of the BANK. Sundays there is nowhere to park to access the ATM. Totally unprofessional. I use other locations when possible.
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October 2023 by D Wright
Slowest bank Ever!! Although they're going through a remodeling phase, I was standing in line for at least 10 minutes as they were helping one customer ahead of me and I wasn't even acknowledged. Two gentlemen working on a computer didn't even greet me or anything. I sat down in the lobby for another 10 minutes before one of the men came over. I informed him I needed a notary and he just said it will be a few more minutes. Although I was the only in there before five others came in. I waited another 10 minutes.I'll give 3 stars because Belinda was kind enough to print a document again due to an error on it.
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August 2023 by Nolvin Nataren
Bad service on calls they never answer
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July 2023 by Taylor Jade
My grandpa took me here to help me deposit a paycheck and they refused to allow me to sign my paycheck over to my grandfather after consideration my grandfather is deciding to pull all of his money from the bank we’ve been with them for years I am now advocating and recommending that everybody that banks with Wells Fargo pulls their money
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July 2023 by Wendy Ramirez
This location has a bad costumer service they don’t know how to cash and deposit one check I go to drive true and the guy make come inside because he don’t know I go inside and I explain to her I want deposit and cash back the cash back is okay the deposit she deposit everything and the same account I never come back to this location again I asking for a manager and they said he’s busy I not recommend this location dale city
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June 2023 by Stacie Peyton
The outside ATM wouldn’t accept my cash, it wouldn’t close to accept the perfect bills. Guess they don’t want money? ??♀️
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October 2022 by Burhan Khan
Terrible experience, they refused to take my deposit. I literally walked into the bank, they had 3-4 employees sitting and doing nothing. I created labor by having a deposit and they refused!! Never go here.
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August 2022 by Mo Ibra
Terrible location and service,we went in to try to open a business checking account. Romina took our business Documents and never called us back and we tried to call them 10 times. We even had made an appointment before going in and they said they were too busy to help us. ?♂️ definitely reaching out to corporate because they took our sensitive business documents without any follow up I would at least like our personal information back.
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July 2022 by Zabihullah Omerzai
Please don’t waste your time at this branch, we 7 people were in the line but only one person (Bank associate) was taking care of.
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September 2021 by Iqra Ali
This location is so unprofessional and slow. I specifically go to the Wells Fargo on smoketown instead of this one. They are extremely slow. I went in the drive through and there was no line, just me and one other car and it took 30 minutes for them to help me deposit a check and withdraw cash. The guy kept forgetting what I asked for. On top of it, I made an appointment to open a new account for my sister and they told us to bring a proof of address, we did and then they still wouldn’t open the account because now she needed two forms of ID. They would be telling us all of this before hand, ended up going there 3 times and we’re still not able to open account. So I went to the smoketown location, where I didn’t need an appointment and was able to quickly open an account. You’re better off driving further and having the job done than coming here.
