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10AM - 7PM
7054 Spring Garden Dr, Springfield
Mobile Phones
“Always a great experience here. They are super friendly and helpful and were able to fix my screen easily and this time when I came in they could see that my son's phone was bent so it would not be repairable. Luckily I had the insurance through TMobile so they submitted the claim and we just had to call and get the replacement phone for free. I highly recommend them.”
“I got quoted almost 200 to get my laptop fixed which I was fine with since everywhere else was higher, however after they discovered the issue was more minor they went ahead and charged me half the price, which in a world full of scammers and unethical people, where they could have fixed it and taken that 200 they let me know and only charged me what was needed! Truly great full for this store!!”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“Excellent service! Since the shop is a stand alone, you are able to be serviced more efficiently than their bigger stores. Highly recommended place to go for AT&T services. ??”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“I was very satisfied with the service I received on Friday, 4 April 2025. The young man that sold me the phone was very patient trying to find the plan that would best help me.”
“John was exceptional and made great suggestions which I accepted and appreciated. He is very pleasant, professional and knowledgeable of all services and products...Exceptional employee.... I'd rate him a 10+”
“They are so trustworthy!!! I broke my back lens on my iPhone and was told that it could cost 35$ or $125 depending on what they had to do. To my surprise, they didn't charge me the higher price. My camera is working like new!! Thx you”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield
Mobile Phones
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”
“Service at this store is Awesome.
manager and the whole team are truly dedicated to help people coming into the door! Gio associate manager was super committed to the help me in resolving my issue! He also speaks Spanish so was great because my mom does not speaks English. He was very kind. Also they have good deals for updates or getting news stuff.
Excellent service!”
“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”
9:30AM - 8PM
18069 Triangle Shopping Plaza, Dumfries
Mobile Phones
“I've been getting phones from this location and also the Dale City location for years and I'm never disappointed! ( In the deals I get AND the customer service!)”
“I went in to get a phone for my son. Victor Martinez was awesome! He was full of knowledge and I was in and out in under 30 mins! I would recommend seeing him if you need a phone!”
“I stopped by Phone Fix Checks Cashed to get a quote for replacing the screen on my iPhone 14 Pro Max. The staff provided excellent customer service — both people were very friendly and helpful. The technician did an amazing job with the repair, and it only took about 35 minutes. My phone looks brand new again! I definitely recommend this place to anyone who needs fast, professional, and reliable service.”
“We got helped by Bryan Delgado today! Great customer service and took his time with us. We got the best deal on three lines with brand new phones. He answered any questions we had and was very attentive. Definitely go ask for him!!”
“The sales rep was very good patience with me. Took the time and care to tell me exactly what I was getting in my plan. Also took the time to make sure I got what was best for me.”
“This AT&T location is worthy of its purpose. I changed carriers because my previous carrier, after 20 years of loyalty, refused to figure out the phone's issue with its network. After reviewing their protocol, they requested that I pay for a service to determine why the carrier works in some aspects but not others. I was unhappy, and when I was approached with a deal from AT&T, I was pleased— new phones, and still cheaper than my previous carrier. When transferring the phones, we ran into some issues. We went to the Burke location. We already had the new phone and everything needed, and we did not need to buy anything from the store. Yet, this was not an issue, and the staff was still helpful. Kevin and Joe were patient and went out of their way to help us out and explain the process of how to transfer information without losing it. They answered all our questions and assured us when we were worried. They were not following steps from a protocol as robots but had their humanity intact. If I could give more stars, I would!”
“I come into this store more often than I'm willing to admit due to my age and the complexity of these new phones! Everyone is always so helpful; willing to take their time make sure that my problems are fully solved...no matter how small or simple they may be.
Aliza is usually the one who helps me and she is an amazing person! She's so very able and always willing to help! I think a part of the reason I've been a customer so long is the people like the ones they have in this store!”
“I’ve gone to this business in several occasions for my phone screen and laptop repair. I’m very impressed with the prompt service, they are very helpful and professional. I highly recommend this business for all your cell phone needs.”
10AM - 8PM
8521 Centreville Rd, Manassas Park
Mobile Phones
“Mario Gomez, wonderful customer service!! Very knowledgeable of his job, and excellent skill set. Overall great experience, I left with more understanding of my phone and how it works. I’m going to recommend all my friends to come here and to Cricket . Mario is a great guy.Sincerely GratefulTeria”
“I was treated kindly and I was very impressed because I had never been treated so kindly. The people in this place were very kind and very helpful. Thank you for your kind attention. We will return soon.”
“Madison was a total rockstar this evening. She was able to multitask between myself and 3 other customers while ALSO tending to a sweet elderly lady that needed assistance with getting home. She went above and beyond anything I've experienced with a phone/internet company, and I really respect her ability to jump back and forth between various customer service issues so seamlessly.”
“I have no words, the service is great. Nancy and Alison make a great team, they treated me with kindness and had a beautiful smile on their faces all the time, they were patient and we're understanding about the situation!. I recommend coming here, these two ladies make everything easier and understandable!”
“Bonnie and Virgilio were amazing! Bonnie helped us with multiple requests and answered all of our questions carefully and thoroughly. Virgilio helped us with our screen protectors and also answered questions. Great job, team! Will definitely come back to this store when I need help. Thanks again!”
“i'm satisfy with my replacement of battery on my iphone. The people who works there were friendly and very reasonable with a time they replaced the battery'. i would come back again when my battery burns out.”
“I've been buying my phones there for years, the service is excellent, they have wow patience, these days I'm going to buy another phone because I already need it”
10:30AM - 7PM
17997 Dumfries Shopping Plaza, Dumfries
Mobile Phones
“I just left this location and I am happy to say that Manny, Joselin and Roxanna were the best I had a good experience they gave me exactly what I wanted and none of what I didn't so I'm very pleased. I've always been with this location and I've never actually had a bad experience but they were the best.”
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“I have been going to this boost mobile location for 5 years or more and it's always so good to me! I would never take my business no where else. Emma always takes good care of my phone needs everytime I come in. All the staff is well trained and friendly. :)”