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10AM - 8PM
7054 Spring Garden Dr, Springfield
Mobile Phones
“Roger was fantastic! He repaired my phone with cracks on back and front and fell in the sink. It was a crap hour but they got me all fixed up. For those who have T-Mobile...once you submit your claim this is the closest repair shop they send you.”
“They are so trustworthy!!! I broke my back lens on my iPhone and was told that it could cost 35$ or $125 depending on what they had to do. To my surprise, they didn't charge me the higher price. My camera is working like new!! Thx you”
10AM - 6:30PM
7015 Old Keene Mill Rd #103, Springfield
Mobile Phones
“SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a mess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.”
“I got quoted almost 200 to get my laptop fixed which I was fine with since everywhere else was higher, however after they discovered the issue was more minor they went ahead and charged me half the price, which in a world full of scammers and unethical people, where they could have fixed it and taken that 200 they let me know and only charged me what was needed! Truly great full for this store!!”
“Angie, Jaylon, Edward were at the store today and were more than fantastic assisting with my business needs. Highly recommend not only at&t but this location specifically.”
“I’ve gone to this business in several occasions for my phone screen and laptop repair. I’m very impressed with the prompt service, they are very helpful and professional. I highly recommend this business for all your cell phone needs.”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“Manhasset was super helpful with getting my new device set up, she assisted me with all of the data transfer process. Could not be happier with the service she provided, it was a great experience”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield
Mobile Phones
“Mobile expert Adam was very professional and handled our transactions seamlessly
. He offered the best deals and assisted us all the way. Highly appreciated the exemplary service.”
“The sales rep was very good patience with me. Took the time and care to tell me exactly what I was getting in my plan. Also took the time to make sure I got what was best for me.”
“I went there to transfer my information and my phone was completely broken. I can’t see the screen and the guy he was so helpful. He transfer my information within 20 minutes.”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“I went in to replace my screen protector and Marcos immediately supported me and in no time changed it. He was very professional and friendly. I will go back to that store for more support or do business. Keep up the great work, Marcos!!!! Thanks!!!”
9:30AM - 8PM
18069 Triangle Shopping Plaza, Dumfries
Mobile Phones
“I've been getting phones from this location and also the Dale City location for years and I'm never disappointed! ( In the deals I get AND the customer service!)”
“Octavius and his staff is the best they went above and beyond to answer every question and solve every problem that we had I am grateful to have work with him never had service so good from AT&T before”
“Madison was a total rockstar this evening. She was able to multitask between myself and 3 other customers while ALSO tending to a sweet elderly lady that needed assistance with getting home. She went above and beyond anything I've experienced with a phone/internet company, and I really respect her ability to jump back and forth between various customer service issues so seamlessly.”
“Today we went in to upgrade our phones. Anthony Peay was our service manager and did a super job. He explained in detail the advantages and disadvantages of phones, cases, contract, etc. Once we decided to purchase, he set up our phones, place the screen saver on, and ensure all data was transferred accurately. He is very personable, thorough, and customer oriented. This is the best ATT store in our opinion as we initially went to a different store and was not impressed.”
“I went in to get a phone for my son. Victor Martinez was awesome! He was full of knowledge and I was in and out in under 30 mins! I would recommend seeing him if you need a phone!”
10AM - 8PM
8971 Ox Rd #230, Lorton
Mobile Phones
“Mike was wonderful to me! My phone suddenly stopped working and Mike helped me pick a new phone and worked with my old phone all the way up to closing to help move my contacts and pictures to my new phone. I couldn't have asked for a better experience!”
10AM - 8PM
8521 Centreville Rd, Manassas Park
Mobile Phones
“Mario Gomez, wonderful customer service!! Very knowledgeable of his job, and excellent skill set. Overall great experience, I left with more understanding of my phone and how it works. I’m going to recommend all my friends to come here and to Cricket . Mario is a great guy.Sincerely GratefulTeria”
“Immediately acknowledged when I walked in the door. Assistance provided. Although unable to completely resolve my issue, I am definitely pleased with the service.”
“Jose Gomez is awesome. His customer service far exceeds the standard of customer service metrics. I've purchased all my electronics and products with him and today I purchased Hotspot and he helped me set it up. Just outstanding!”
10:30AM - 7PM
17997 Dumfries Shopping Plaza, Dumfries
Mobile Phones
“I just left this location and I am happy to say that Manny, Joselin and Roxanna were the best I had a good experience they gave me exactly what I wanted and none of what I didn't so I'm very pleased. I've always been with this location and I've never actually had a bad experience but they were the best.”
“i'm satisfy with my replacement of battery on my iphone. The people who works there were friendly and very reasonable with a time they replaced the battery'. i would come back again when my battery burns out.”
“Brian and Lakisha (Samsung) was extremely helpful in getting me upgraded in the Samsung eco system. They got me in a new Fold 6 (from Fold 2) in a new Samsung Ultra Watch (from OG Galaxy Watch) the currently new S9+ Tablet and the new Samsung Buds 3 Pro (from OG Buds Pro) with the best deals. Great experience and great laughs. You have to come here if you want a great time!!!”
“I was treated kindly and I was very impressed because I had never been treated so kindly. The people in this place were very kind and very helpful. Thank you for your kind attention. We will return soon.”
“I have no words, the service is great. Nancy and Alison make a great team, they treated me with kindness and had a beautiful smile on their faces all the time, they were patient and we're understanding about the situation!. I recommend coming here, these two ladies make everything easier and understandable!”
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“First time in this pork store. I live in Manassas and they helped me very expertly because my phone had no signal...thanks Emma. I recommend this store to anyone 100%.”