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“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“I was very satisfied with the service I received on Friday, 4 April 2025. The young man that sold me the phone was very patient trying to find the plan that would best help me.”
“Excellent service! Since the shop is a stand alone, you are able to be serviced more efficiently than their bigger stores. Highly recommended place to go for AT&T services. ??”
“I've been getting phones from this location and also the Dale City location for years and I'm never disappointed! ( In the deals I get AND the customer service!)”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“John was exceptional and made great suggestions which I accepted and appreciated. He is very pleasant, professional and knowledgeable of all services and products...Exceptional employee.... I'd rate him a 10+”
“I went in to get a phone for my son. Victor Martinez was awesome! He was full of knowledge and I was in and out in under 30 mins! I would recommend seeing him if you need a phone!”
10AM - 9:30PM
6500 Springfield Mall, Springfield
Mobile Phone Accessories
“Best place I ever fixed my phone highly recommend people to go there and fix their phones and devices they are so professional good customer service ??????”
“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”
“I stopped by Phone Fix Checks Cashed to get a quote for replacing the screen on my iPhone 14 Pro Max. The staff provided excellent customer service — both people were very friendly and helpful. The technician did an amazing job with the repair, and it only took about 35 minutes. My phone looks brand new again! I definitely recommend this place to anyone who needs fast, professional, and reliable service.”
10:30AM - 6PM
17459 Jefferson Davis Hwy, Dumfries
Mobile Phone Accessories
“i'm satisfy with my replacement of battery on my iphone. The people who works there were friendly and very reasonable with a time they replaced the battery'. i would come back again when my battery burns out.”
“its a good place to fix your electronics devicesthey are trustworthy and honest ❤️whenever i go there i get a good deal and also the cheapest than any others in the mall . They always provide good products and their works are great. They are expert and Fast on this field.I suggest you guys go there and you will never be disappointed ?”
“Mario Gomez, wonderful customer service!! Very knowledgeable of his job, and excellent skill set. Overall great experience, I left with more understanding of my phone and how it works. I’m going to recommend all my friends to come here and to Cricket . Mario is a great guy.Sincerely GratefulTeria”
“This AT&T location is worthy of its purpose. I changed carriers because my previous carrier, after 20 years of loyalty, refused to figure out the phone's issue with its network. After reviewing their protocol, they requested that I pay for a service to determine why the carrier works in some aspects but not others. I was unhappy, and when I was approached with a deal from AT&T, I was pleased— new phones, and still cheaper than my previous carrier. When transferring the phones, we ran into some issues. We went to the Burke location. We already had the new phone and everything needed, and we did not need to buy anything from the store. Yet, this was not an issue, and the staff was still helpful. Kevin and Joe were patient and went out of their way to help us out and explain the process of how to transfer information without losing it. They answered all our questions and assured us when we were worried. They were not following steps from a protocol as robots but had their humanity intact. If I could give more stars, I would!”
“The sales rep was very good patience with me. Took the time and care to tell me exactly what I was getting in my plan. Also took the time to make sure I got what was best for me.”
“Madison was a total rockstar this evening. She was able to multitask between myself and 3 other customers while ALSO tending to a sweet elderly lady that needed assistance with getting home. She went above and beyond anything I've experienced with a phone/internet company, and I really respect her ability to jump back and forth between various customer service issues so seamlessly.”
“I come into this store more often than I'm willing to admit due to my age and the complexity of these new phones! Everyone is always so helpful; willing to take their time make sure that my problems are fully solved...no matter how small or simple they may be.
Aliza is usually the one who helps me and she is an amazing person! She's so very able and always willing to help! I think a part of the reason I've been a customer so long is the people like the ones they have in this store!”
“Visited this place for the first time to replace my cellphone screen. Their price is very reasonable and they fix my phone in 10 minutes. Very professional and their customer service was great! 100% recommended.”
“Bonnie and Virgilio were amazing! Bonnie helped us with multiple requests and answered all of our questions carefully and thoroughly. Virgilio helped us with our screen protectors and also answered questions. Great job, team! Will definitely come back to this store when I need help. Thanks again!”
“Great phone fixing shop! Very professional and quick service. My phone was fixed perfectly and the price was reasonable. Friendly staff and trustworthy work. Highly recommended!”
“We came in and everything was explained very well. Wali gave helpful suggestions, showed us the best course of action, and took the time to review every plan in detail. We really appreciated his patience and professionalism and switching from T-Mobile was an easy decision because of him.”
“Brian and Lakisha (Samsung) was extremely helpful in getting me upgraded in the Samsung eco system. They got me in a new Fold 6 (from Fold 2) in a new Samsung Ultra Watch (from OG Galaxy Watch) the currently new S9+ Tablet and the new Samsung Buds 3 Pro (from OG Buds Pro) with the best deals. Great experience and great laughs. You have to come here if you want a great time!!!”
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“I have been going to this boost mobile location for 5 years or more and it's always so good to me! I would never take my business no where else. Emma always takes good care of my phone needs everytime I come in. All the staff is well trained and friendly. :)”