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February 2024 by Roberto Aburto
Awful customer service from the clerk on back to back occasions. Clerk refused to sell battery due to installation request.
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February 2024 by Fernando Pavón
I don't like the way a lady treated me, super arrogant and offensive.I'm super disappointed in that AutoZone, I've never had a bad experience like today, it's better to go buy my parts somewhere else.
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January 2024 by Adriana Williams
Great staff. Very helpful. Knowledgable. Listens well. Great advice. I purchased a car battery and was given several prices for a choice. I like that I had options and was not forced to purchase unwanted items. Thanks Team. Your customer Adriana. No photos to show at this time. My car is running just fine as I'm following good and easy advice given.
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January 2024 by Earl Dixon
they always have what i need
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January 2024 by eric villalva
They do not know how to help customers. Had issue with my account. Somebody else is using.
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December 2023 by Yassin j Ibene
last Friday I asked about Al-Bearing for Mitsubishi merage and he told me that we do not have it, but I can order it for you. I said ok that'sgood . He told me that if u want it to be here tomorrow, you could pay 12 dolls. I paid. He told me that tomorrow at 12 o'clock it will be there. Saturday I took a day off for to fix my car and went and he told me we don't have it. You can come back on Monday. and I said to him . You didn't say that to me yesterday. He told me he didn't answer. I told him, well, I want you to get my money back and cancel that order i dont wanna it anymore. He said I don't know the Manager is not here. He told me to come back in an hour. I came back. He said again, come back in an hour. If ur order is not here give ur money back . And I came back. He told me the same thing. They laughed at me. he does not want give me my money back. I wasted my time and + a day off bad service I have never seen any store and people like this . and I will never go to this store any more and I went Monday . I found the lady I asked her she said the same thing . wiat one hour. I did but no nothing. today on the morning I went again she said the same thing but the lady she gave me my money back but there are some guys are working on Saturday one has a big Beard and another one has a big hair bad bad communication bad service even they don't know how to cancel the order
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November 2023 by Miss Angel
Just came into this autozone auto parts and talk to man name Louis. He he'll me today with my car to find the clips to my car that plastic was coming off. He did a professional job to find the clips and he did. Thanks you Louis for going your way out to make smile so I can go to work with no worries. Also, everyone is their is very professional. Thank you
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November 2023 by George Boyd
I was having issues with my battery on our 2016 Ford Explorer. The Manager, Rick listened to what was happening and took the time to not only test my battery, but also tested the alternator. Rick’s customer service and knowledge was over the top and highly commendable. I will shop for future auto needs due to Rick’s outstanding service.Pls make sure Rick’s leadership is informed of his exceptional customer service.Thank you,George
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November 2023 by Vianka Sierra
I’ve visited this auto zone to get some parts for my car, and let me tell excellentservice they were extremely nice and helped me throughout the store. Once I entered they greeted me with an excellent and positive attitude, There were a couple workers there One named Bryan, Christopher and Keven. They were all nice to each customer that came and and were pretty hilarious to talk to would definitely recommend going there just to get a good smile and great service.
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November 2023 by tyaisia colon
Liceth was very helpful and kind. She amazed me with her knowledge in being able to help me. Highly recommend her if you need any help. Very good customer service.
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November 2023 by M Edwards
Helpful staff. In store shopping has lots of the items you may need for your vehicle. If not, they can order parts for you.
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October 2023 by Isaiah Boothe
I'd went to Auto Zone to buy some oil for my vehicle. When I got to the register and there were 2 females there, and of them seemed like they didn't want to ring me up. Finally, one of the females named Johana A. says in a rude tone, " I'll ring you up over here," as if it was an inconvenience to her. I placed my things on the counter, and she quickly rang me up and gave me the price. She seemed very rude and short. I can see if I did something for her to be that way, but I know I did nothing to deserve that. I had to ask her if I could put my phone number in for my Auto Zone account along with asking for my military discount, which they usually ask about. Finally, when I paid, she just left the things on the counter without saying anything, but then doubled back and asked, "Do you need a bag or something?" I replied yes. I also let Johana A. know that her customer service was horrible. I'll never go back there again. I've been coming there for years and have never had anyone treat me that rudely.
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October 2023 by Xavier T
Luis & coworkers are very rude , purchased a battery in march Luis claimed that I did a warranty claim last year (2022) how is that possible If it was purchased in 2023 . They also charged me for a duralast gold battery , however they gave me a regular duralast so when I went to exchange it under warranty he refused and began calling me a names and insulting me an argument began . As I tried to walk out one of his “ managers “ got in my face and tried to block me from exiting the building . Very unprofessional stay away from this location .
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October 2023 by francisco Javier Cuadra Rodriguez
Good service and honest with their warranty plan.
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July 2023 by Lawana Washington
It was not crowded. I waited a couple of minutes until someone helped me.
