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“We have been with NSWC now Topside Federal Credit Union for over 23 years. They were the first bank to lend my husband and I our first loan for a used car over two decades ago. They have been exceptional on every level. I know that some other banks have slightly more competitive rates however, this credit union values their members. I have never called and not been treated with the utmost respect and kindness. The customer service is priceless this day in age. We will never leave them.”
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“Topside is a wonderful bank to deal with. I unfortunately have a lot of scamming/charging activity periodically happening to my card and they are quick, and kind when dealing with disputes. I wish they could stop the scammers when the account is in "pending" status. I hate that the transaction has to clear BEFORE you can dispute. Because this means to me that the scammer gets the item they're scamming you for. I always noyice them in pending, but can't stop them there. I really wish they would update this requirement, so that we can dispute in the pending status, thus preventing them the "gift" or whatever they're trying to get when scamming you.”