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August 2024 by Adrian padilla
HORRIBLE !!! STAY AWAY!!!!
In November 2022 we bought a Toyota Tundra which broke down the day after. When I took it to the mechanic we found out that the truck’s dashboard had been replaced so it showed the car only had around 150,000 miles but in really it almost had 400,000 miles on it. There was 4 codes but the check engine light bulb had been removed so that the buyer wouldn’t see it. The steering pump was was leaking out, the catalytic converters got clogged and the truck stoped accelerating due to it. The transmission went out. The 4x4 stopped working. AC compressor went out. Thermostat went out and truck overheated. There was an electrical issue so the front headlight wouldn’t turn on. All of these issues happened within the first week after the truck was purchased. When I talked to the dealership owners about this I was told that it was my problem and that they had no responsibility to fix the truck. All the repairs on this truck were almost $10,000 plus $15,000 for the truck. They sold me a warranty that I was never able to use because every time I would call to see if they could help they would just hang up on me. Do not take revenge, my dear friends, but leave room for God's wrath, for it is written: “It is mine to avenge; I will repay,” says the Lord. 20 On the contrary: “If your enemy is hungry, feed him; if he is thirsty, give him something to drink. In doing this, you will heap burning coals on his head.”
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August 2024 by V Moore
I went in April to purchase a vehicle for my daughter as a graduation present. The service was easy, didn't feel pressured, showed the carfax, let me test drive on my own, and they worked with my budget. It's now July and the car still runs smoothly no surprises. Great guys
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April 2024 by Angela Nickens
In February 2024 my Husband and I was looking for a nice reliable for our granddaughter. I came across Culpeper Motorcars online which was 2 hrs from where we lived .I reached out to the dealership to express that we would like to come look at the car & test drive. From the moment we arrived, we were treated with kindness, respect and wasnt put under any pressure whatsoever. Sam and John made us feel like a part of the family and they took care of everything that needed to be done so that we were able to bring the car home the same day, which was on a Saturday. Out all the cars we've purchased in our lifetime, this was by far the least stressful and the quickest purchase ever. We love the car, our granddaughter loves the car. Since then we've had some questions etc and Sam continues to be more than willing to help. If you're in the market for a nice car and a pleasant experience I highly recommend Culpeper Motorcars.
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April 2024 by Keith VanDerbeek
What to do when you hit a deer. Find a local dealer to work with. A honest reputable dealer can go a long way. Nothing but positive things to say about our dealings with John and Sam.
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April 2024 by Dru Curd-Martin
I can't say enough good things about Culpeper Motorcars or John Gayle and Sam Wall who run the place. I recently bought a 2015 Honda CRV and have been pleased with the car, but I was even more pleased to discover this small pleasant used car lot on Brandy Road in Culpeper. I had searched online from Staunton to Harrisonburg to Charlottesville before looking at Culpeper Motorcars online inventory. I saw several vehicles that interested me and so drove out one morning to take a closer look.
I dealt initially with John, who could not have been friendlier or more accommodating. When it came time to close the deal, I dealt with Sam, who was professional, efficient and clearly interested in making sure I got "my" car.
The CRV was in great shape both visually and mechanically and I paid a fair price for it. My mechanic even said it was a great deal!
If you are in the market for a good used car, I would encourage you to visit Culpeper Motorcars and check out what they have to offer. I don't think you will be disappointed. I certainly was not! They are a pleasure to deal with.
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April 2024 by Siporah Winsheimer
I purchased a car from John and the owner, and let me just tell you...it was great. Culpeper Motorcars was the first place i went to, to shop for a car. I test drove multiple cars and at multiple places, but I came back to these guys cause they were the least car salesmen like. They didn't pressure me. They didn't send me texts, emails and bombard me with phone calls. They checked in but they didn't bother me LIKE EVERY OTHER CAR DEALERSHIP!! I got my car from them a month ago or so and I'm still getting calls from other dealers ??♀️ Anyway, if I need another car, I'll be going to them!!
Thank you guys so much for your help, your information, and for not being pestering salesmen. You're the best!!! ?
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February 2024 by CKU
Very professional and knowledgeable. We received prompt responses to all our questions. Everything went smoothly and they have a good inventory and selection. Our car was spotless and well cared for. We were very impressed!
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October 2023 by Ayala Avelino
Nice dealer ?
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August 2023 by Blake Yowell
Very friendly staff. The buying process was easy and low pressure. We bought a quality Toyota Land Cruiser with a great service history!
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April 2023 by Rob Beauchamp
I was so happily impressed with the personal care and attention to detail with all my needs! Sam made everything I needed possible, and come together with perfection, and he got everything done so I could come at my earliest convenience. :)
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March 2023 by Alyssa Smith
Super friendly staff, helped me get my first vehicle.
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March 2023 by Matt Quraishi
Sam went above and beyond. Will be a repeat customer!
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January 2023 by TD M
I purchased a vehicle from this dealer on 12/29/2022. I worked directly with Sam and he was friendly, knowledgeable, and professional. The vehicle itself was clean and nothing was hidden because we were provided a copy of the CarFax for review. Didn't attempt to upsell and there was no pressure to buy something different. Closing was easy and I was actually very shocked (in a good way) that there were no additional "fees" that other dealers will tack on to rip you off. I can't recommend this dealer enough! Was honest, easy, and we got a great price on the vehicle. Would not hesitate to buy a car from them again.Thank you so much for making this a great experience!
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December 2022 by S McLean
Dealer was easy to work with, even fixed a cosmetic issue my wife noted on the bumper. Car was super clean on the inside. Zero pressure shopping experience. Closing was a breeze with no surprises and the price was competitive. Took car to mechanic to do my own inspection and car is in great condition, just needed new tires and an alignment and now drives great. Would buy from again!Thanks John, Sam and team.
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December 2022 by Kaizen MMA of Fairfax
Great experience purchasing a vehicle for my business. Highly recommend them.
