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August 2024 by Sue Ellen
Ahmid nawabe and RJ were thorough and great. The selling went smoothly. I would recommend them.
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August 2024 by Jerry Wilhelm
I purchased a used vehicle a week ago. Happy with the vehicle and the experience. Very friendly staff made the whole process go smooth. My Salesman Eli was awesome!
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August 2024 by Bonnie Lindsay
Ahmad Nawabe was our sales person and was helpful throughout the sales process. The sale went smoothly and quickly. We are very happy with car.
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August 2024 by Jessica Dippolito
It was a sad day when we had to trade our
2021 Toyota sienna hybrid in to help eliminate an huge payment that was financially too much for our family of 6 with rising economy costs and the need for a second commuter vehicle after my husband's was totaled by a deer. Prior to going to Chrysler, We took our van to the battlefield Toyota dealership where we were quoted $6000 less than what Chrysler gave us. That to us was very telling of chrysler's honesty and integrity. They very well could have given us only a thousand more and we would have been none the wiser. We are so grateful for that.
Ahmed was our sales professional. He was so kind and personable. We enjoyed our time with him test driving and purchasing our suv.
Elijah was also very kind in answering questions while signing paperwork.
We were able to walk away with peace of mind and a feeling that we were treated with the utmost respect for our time and our situation.
We will definitely not hesitate to return to Chrysler with any future needs.
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August 2024 by Sarah Ann Wilks
I worked with Ahmad Nawabe to purchase a beautiful Jeep Grand Cherokee. He was wonderful! Ahmad was informative, respectful, helpful and more than easy to work with. If you want the vehicle you love at a reasonable price you need to buy from Ahmad at Chrysler of Culpeper!
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July 2024 by Cameron Myers
Very easy to work with all staff is nice Very respectful
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July 2024 by Jackie Palmer
After driving 3 1/2 hrs to pick up a car. These guys provided an extremely kind and welcoming car buying experience! Shout-out to Anias and Elijah, thanks for welcoming me! God bless the two of you.
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July 2024 by Sherrie B. Jarvis
We bought a 2020 ram 1500 on Monday after seeing it online and test driving it on the weekend prior. The shopping experience was great, all paperwork handled quickly and even had a follow up call today to check on our satisfaction from the salesman. Ahmad Nawabe and the finance associate were fast, polite, and very efficient. We will definitely shop there again when ready.
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July 2024 by David Fowler
It's been several months my daughter's van has broken down and was towed there to the dealership, after having the service department look at the vehicle they told me it needed head gaskets she purchased the vehicle there but it was out of warranty but knew the manager I felt like getting the van fixed was still worth it. After getting a price for 4200 I figure that's still worth putting that money into it because the van was worth it. then they told me it also needed a starter for an additional $1,000 because it was burned up. my problem as a parent is I feel like she has been taking advantage of, the starter was not burned up when it was in there the tow truck driver started the vehicle to move it to tow it and the shop did a compression test, how did they run a compression test if the starter was burned up? And the icing on the cake is when she's there crying her eyes out because she does not know what to do and is a struggling single parent the mechanic pulls her aside and offers her $500 for the vehicle to sell it to him, my opinion that's just poor business practice. Any of my friends and all of my family will not be visiting this dealership in the future.
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July 2024 by Todd Wulf
Excellent buying experience. Ahmad handled my sale perfectly. As an out of state buyer, I requested additional pictures and information about the truck I planned to purchase before I made the drive to the dealership. Everything I asked for was provided graciously. When I got to the store the truck was exactly as described and the staff had me out the door with my truck within about 2 hours. Couldn't have asked for a better experience.
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July 2024 by Joe Camas
A family owned business with the personal touch. We have purchased 2 Ram Pickups and their prices were significantly lower than all the big dealerships! We recently had a misunderstanding in the service department with billing. I spoke to the owner Wade and he quickly corrected the problem and cheerfully issued us a refund. We have purchased several dozen new vehicles in our life from multiple dealers in several states and Chrysler of Culpeper is in the top 1% for service and pricing!!!
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July 2024 by Anthony Breeden
Staff is very rude unprofessional
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July 2024 by Kenny Terrell
I drove 3 hours to purchase a vehicle from Thurston and the team here at Chrysler of Culpeper and I would 10/10 do it again. Not only that, but I’d recommend anyone purchasing a vehicle especially in the CDJR family of vehicles come here to get their vehicle. They were awesome to work with, prompt responses, clear communication, willing to work with you, no pressure, professional, ease-at-a-glance, and served with a smile. They will forever have my future business, and recommendation. Thank you Thurston and the team at Chrysler of Culpeper!
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July 2024 by Lauren Taylor
Would not recommend this dealership to anyone. My husband and I had found a 2024 Ram 3500 Laramie gray in color at this dealership. We live over an hour away and were in the process of selling our current truck. From the beginning we were very transparent with the salesman about our situation and explained our current truck was sold we were just waiting on the bank to release the funds and then we would be coming to get the truck. The gentleman said it would be moved to the back of the lot and no one would go back to look at the truck we wanted. We also offered to put money down or sign paperwork to secure the truck but were told we couldn’t do that. The next day we got a message saying the truck had been sold to someone else. This was heartbreaking as we can’t find this truck anywhere else in this color. We were very transparent with the dealership the entire time and offered multiple times to do whatever it took to ensure we purchased our vehicle from them. Any little detail about the sell of our truck, we made sure to communicate back to the salesman. We were told we could wait 12-16 weeks until another one came in but told them we had vacation planned and needed the truck and that was too long. We were also told that we could put a deposit on that truck since it wasn’t sitting on the lot currently. But they don’t accept deposits on vehicles that are currently at their store! We also called and left a message for the sales manager about this situation but of course have not received a phone call back. Today we will go to another dealership and purchase a truck, (not the one we wanted) but this dealer has allowed us to place a deposit and is letting us bring it home with us until the money arrives from our sale! That is good customer service and I think culpeper of Chrysler could learn a thing or two from other dealerships!
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July 2024 by Amy Philyaw
I didn't purchase anything from here but I do deliveries here ALOT and there are truly some great ppl here!! Amazing customer service
