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October 2023 by Alexander Salomon
They have always been helpful even if you are looking for a 10 cent nail. You cannot get that level of service from a big box store
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October 2023 by Heidi Thorsen
I can get all the basic stuff I need without driving to Charlottesville or Waynesboro. I especially like their bulk seeds, I've had good luck with them.
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May 2023 by Butch & Rebecca Joachim
Been visiting this place since 1968. Top notch. Always had what i needed. Or something to do the same job. Love all aspects about this place for years..
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March 2023 by Robin McDougall
This place is classic and has been in the same spot in Crozet for decades. If they don’t have it, you probably don’t need it. It smells right and looks right. The folks who work there are knowledgeable and happy to help you find the piece of PVC, the bolt, the right electrical connection, the seeds or big spay that’s right for you. Even if you aren’t in the middle of a project, it’s worth dropping by just for the experience. And grab a case knife or a Gerber machete on the way out.
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December 2022 by Marsha Lawhorn
Was a little disappointed in the service. I remember coming in here for last 20 years and great customer service. Not people eye rolling their eyes because they don't understand what your looking for. Trying to give you what they want, not what you are asking for then roll their eyes and give you attitude like your an inconvenience. If I am wrong with what I want it's on me and I will be inconvenienced bringing it back, not you! So keep your bad manners and attitude in check..
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December 2022 by Julia Lesnichy Composer
very good store if you need some household stuff asap
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December 2022 by Scott H.
I have been a customer for decades. I am done. I was sold an incorrect part. The dark haired employee had not cross checked the part reference guide. This error did not have to have a bad outcome. Instead of apologizing he double downed and he and his co worker said they always cross check. I was there. He did not. I indicated I felt mislead/ripped off. No sincere response. I returned days later and handed the employee the part. I had no use for it. No offer for any refund. I told him he had lost a customer. His sarcastic response indicated to me he didn't care. Unfortunate. Buying local is not worth it when customer service and prices are not great.
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October 2022 by Mark Czmyrid
Awesome awesome ? job ? great ? staff lol I sound up finding my keys in my driveway after getting an awesome set of ?️?️ s yesterday
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September 2022 by Steve Young
If you're a fan of old time hardware stores, this is a must stop! It reminds me of the ones I grew up with 70 years ago when you could go in and find anything at a reasonable price and knowledgeable staff! It's a great place to go buy stuff, but what's an even better place to go just hang out!
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August 2022 by Laura T.
Old fashioned hardware store. A gem in the middle of crozet. Very helpful and friendly people work there and are always very knowledgeable with any questions or advice on finding help for any project. I would highly recommend this store and though it may cost a little more it is well worth it. Service and store like this are very hard to find these days.
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August 2022 by Manoj V
Thank you for fixing my kids car and wireless remote. Approachable and nice folks!
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June 2022 by Ryan Miracle
Always start with Crozet Hardware. They are the friendliest, patient most helpful people. One of our community’s best resources.
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June 2022 by Sean Hughes
They still have stock when others dont. Knowledgeable staff
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June 2022 by Nathan Franke
The staff are helpful and knowledgeable, but the merchandise is expensive. It beats driving into Charlottesville though.
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January 2022 by Richard Simon
Good old-fashioned hardware store which definitely saves trips to the big box stores and is very convenient in Crozet. I'm sorry to say that I knocked a star off the rating because none of the staff were wearing masks during the current omicron surge of COVID-19.
