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May 2023 by charlotte leslie
It would be OK if they had someone that answers the phone in the office. How can you get customers when there is no one to call for answers. This is the store in Covington, Va.
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April 2021 by Belinda Sparks
Better. Than att service
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February 2021 by Mudiver
If maps could have know where was that would be great
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June 2020 by Stephanie Ann
Erika and Tony has made me feel like part of the family. I have enjoyed being with boost. They both make sure everything is well to go. Never been a issue, if there has been a issue with my phone, they have made sure to fix it before i left store or when i came in. Couldnt ask for better customer care and support or store to go. I 100% recommend them :)
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June 2020 by Anonymous User
First off I have to say I never even knew there was a Boost Mobile in Covington at all. I was visiting a friend and they told me about it. I was with Straight talk originally and called the store and talked to Erica and was getting quotes on everything and asked about a few different phones. She was very professional and answered all my questions. I decided to switch and did 4 phones through Erica. She was very fast and it didn’t take as much time as I thought it would to get everything done. She even made sure I got everything off my old phones onto the new ones. She definitely earned me as a loyal customer! I will be recommending all my friends to her!
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June 2020 by Jessica O'Neal
I have been with Boost Mobile for a few years now and this particular store is the one that I would recommend for great customer service as well as knowledge on the equipment. I personally request Tony if he is working when I have a need but the others are great to deal with as well. Its always worth the extra drive to get the great customer service this store has to offer.
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June 2020 by Kayla Moats
Love this store! They're always so helpful & willing to assist with any questions or concerns. Would highly recommend to others. :)
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June 2020 by curtis Taylor
This store an the workers are great they comunicate very well an they get you what u want. I have no complaints hope y'all keep it up
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June 2020 by Elizabeth Graham
I went to Boost Mobile today the best experience I've ever had with a cell service I will continue to go to Boost mobile in Covington keep up the good work guys.
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June 2020 by Desiree Osby
I think this boost Mobile store is the most organized and professional when you go into this store the employees always greet you and answer all your questions. You guys rock!
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June 2020 by Just A Gay Man
Just had such a great experience with Tony at Boost Mobile in Covington, VA. I have been unable to use the data on my phone or tethering my lap top to a hot spot on my phone. I was getting very frustrated. I called the Boost Mobile store but figured I would just be told I needed a new phone. Tony took the time to explain to me some things we could try over the phone. I wont go into specifics of what we did but the problem was fixed right away. I live in WV so was not looking forward to having to drive to Covington, VA. Thanks Tony for all your help and patience.
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June 2020 by lefy the loser
Great customer service and the employees are very kind and helpful. Keep up the great work u guys!!!! Definitely the best phone company around!!!!!!
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June 2020 by josh lucas
The best Boost Mobile store I ever shopped at Friendly nice polite I love it and I will recommend anyone to come to the store
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April 2020 by Beth Bell
Great service, amazing customer service from the girl that helped me, took the time to explain everything to me and the best prices around! I got phones for the whole family with her help!! will Recommend them to everyone!
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October 2019 by Kevin Todd
This place is so and organized
