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September 2024 by Laura Zicarelli
i would leave negative stars if i could. i have never had to hold more than THIRTY MINUTES to talk to an actual human .. and im still holding
this is trifling as hell
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August 2024 by Nyasia Midgette
I️ ordered OTC meds online and the order was ready for pick up within 10 mins of me placing it. They also have curbside pick up and delivered items to the car under 3 minutes. The experience was great start to finish and super fast!! I highly recommend.
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April 2024 by Ryan Fuller
Pharmacy is the worst i have ever delt with. With 4 of them working in there today, none would answer the phone, they just kept putting it on hold, no greeting or anything. Told it would be 1.5 hour before script was ready and it still wasnt ready 5 hours later... please fix this location or close it! I am taking my money else where. Yall used to ve the best....I just dont know what happened to walgreens.... and by looking at the reviews it seams to be an on going issue. Does anyone care?
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February 2024 by M Smith
The pharmacy should close, the pharmacist is the rudest person, the service takes forever and he doesn't apologize for it,just make excuses, seemed like it was humorous that prescription took hrs, even was rude to another pharmacist that was trying to help me at a different store, I don't feel comfortable with him handling my medication
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February 2024 by Kerry-Ann Parsons
It's a pharmacy. It's gone the way of all Walgreens and offer reduced hours for the pharmacy area. There wasn't a wait to get in, but there was about a 30 minute line for the pharmacy. However that was before a snow event. I was surprised they didn't have bread at this location in the grocery area. I like their "As Seen On TV Section" I can usually find something handy there. Walgreens and CVS are two of the only places that sell Jelly Belly Jelly Beans.
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November 2023 by Robert Farrell
The pharmacy here does a better job than most in the local area. I especially appreciate the helpful and professional staff, though it often looks like they need more of them.
Scarcity of staff and medication stock is the status quo for all pharmacies in Petersburg and Colonial Heights. Under these conditions, this Walgreens does quite well thanks to the effort of the employees. If they had more staff, I'd give them 5 stars.
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October 2023 by Tresa Jay
Very nice staff. Got my Rx quickly & professionally
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October 2023 by Shaq Ali
Great and convenient location
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September 2023 by Robert Williams
Worst pharmacy I've dealt with. They never answer the phone. The gentleman working there is rude and unprofessional. He told me if I didn't like the way they did things to take my business elsewhere.
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August 2023 by D Newell
This Walgreens has the worst customer service I have ever seen. Always problems with the Pharmacy dept. sign said No pharmacy on duty please check other Walgreens or ask store associate, they were awful even the store manager. Didn’t even try to investigate what I was saying. My prescription has been changed to another store. No more Walgreens!
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July 2023 by Graham Marsteller
We have been getting family prescriptions at this store for years. In the last few years it has become increasingly more difficult to do so. Regularly they do not fill prescriptions accurately or in a timely manner. They refuse to contact my doctor in any other fashion accept by fax which can take days when a refill is required. All the while, I am never notified by the store of what is going on or that the order is not ready so I drive the 30 minutes over here only to find that it was a wasted trip. I realize that good employees are hard to find these days but some common customer service and adequate notification would go a long way.
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July 2023 by H.NIckole.
Pharmacy located inside and has a drive thru available if you are unable to mgo inside. Overall a good location to get your healthcare and beauty needs in a minimum amount of time and the employees are friendly
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June 2023 by -Harley-
Pharmacy located inside and has a drive thru available if you are unable to mgo inside. Overall a good location to get your healthcare and beauty needs in a minimum amount of time and the employees are friendly
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June 2023 by Melissa Collier
Day-to-day, hustle and bustle stopped me in my tracks tonight. Scrambling through my wristlet looking for my credit card to make a purchase I left my cell phone on the counter. I got half way down the road before I realized it. Frantically searching my bags and my car I prayed the whole way back to the store that the clerk picked it up and turned it in. I walked back in and waited for him to finish with a customer before I almost cried when I asked if I had left my cell phone; he pulled his mask down and smiled and said go over to the photo counter and I will let them know you are here. I could have jumped over the counter and hugged him. Thankful, grateful, blessed this man saved the day and a lot of heartache it would have caused me as some things are irreplaceable.
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January 2023 by Peter Loy
Thank you Robert / staff for your great service. Just a wonderful experience to deal with knowlegeable and caring people.
