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November 2024 by Willy
Old school hardware store with modern conveniences. I appreciate being able to walk in and ask anybody working there a question and get an answer or be taking directly to what I'm looking for. I've only been a couple of times but every time I have I get exactly what I need for a price that I appreciate. Thank you all it's a nice place to shop.
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October 2024 by Noah Kuria
Good service
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September 2024 by Alonzo Sabree
Nice place I like it a lot
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August 2024 by Embitter
Wonderful overall experience. I walked in looking to match some screws and was offered help by John as soon as I walked in. He was able to match the screws in about a minute’s time and signed me up to be a rewards member. I even got a 5$ coupon and a free bag of popcorn on my way out. Will definitely be returning back.
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August 2024 by Chazak Emet Mannaseh
Showed up as an FFL dealer. Had and item shipped there only to find out there is no one there who can process the transaction. Now i have my item just sitting there with no resolution.
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August 2024 by Intuitive Divine Journey
Great servicr
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July 2024 by Anselma Williams
Great customer service
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July 2024 by Danna La'Mark
Awesome they went above and beyond to assist me.
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July 2024 by Mark Russell
Friendly staff, found what I wanted at a better price than Home Depot.
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July 2024 by Connie Pappalardo
Visited the store on Sunday to look at and purchase a Weber grill. I was interested in the 2 burner spirit with enclosed bottom. I only the one that was opened on the bottom. I asked the employee and he said he was part time and did not know if they had one. Asked about assembly and delivery to Midlothian as this was the closest Ace to me. I am an awards member. He did'nt know and the cashier said probably not since I was out of their area. She did say it would be a $100 for delivery. I ended up leaving and going elsewhere to purchase the grill at a lower price. Really wanted to support local but it did not work out
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June 2024 by Bert Gunter
What a hardware store and small business should be!
I recently asked Donald Rackley to help me find replacement parts for a sprayer and metal brackets for our vinyl fence. He went above and beyond in finding the parts, contacting manufacturers and making sure everything was precisely what was needed. Nothing against the big box chain stores, but this level of customer service only comes from owners who value the community they serve, work hard to make a difference, and are actively involved in the local Chamber of Commerce.
When you visit their stores, they are impeccably clean, well organized, and the staff is friendly and helpful. If you haven't visited either the Colonial Heights or Petersburg locations, you owe it to yourself to check them out.
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May 2024 by David Cornett
HOME TOWN ATMOSPHERE
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May 2024 by Manny Flores
Very helpful, went straight to what I needed.
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April 2024 by Jess Johnson
Holly is one of the best employees there! Always there! Always welcoming! She deserves a raise!
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March 2024 by Brenda Viars
I purchased a trimmer on Sat March 16.I was told could return within 30 days. I have had problems with line breaking and nothing has helped The store refuse to take back and cusomer service was useless I would not advise shopping here at Dunlop store