Loyalty Nissan serves the Greater Richmond Area with new sales, leasing, pre-owned sales, service, and collision repairs. Customers appreciate the friendly and helpful staff, especially highlighting specific team members who go above and beyond. Roger Hodges at the Chester Nissan service center is praised for consistently providing honest, friendly, and attentive service, always going the extra mile to help with car issues. Myron Macklin demonstrated helpfulness by addressing concerns promptly and ensuring accurate information about vehicle recommendations. In the sales department, customers have expressed great satisfaction with salespeople like Tre and Kevin Collins. Tre is described as kind, thoughtful, patient, and knowledgeable, ensuring that customers drive off in the car they want and feeling appreciated. Kevin Collins, the internet sales representative, is commended for his professionalism, honesty, and responsiveness, making the car-buying process smooth and transparent. Customers feel confident and satisfied with their vehicles and the service they received. Overall, Loyalty Nissan is known for its caring and dedicated staff who prioritize customer satisfaction, making it a trusted place for both sales and service needs in the area.
Kevin Collin’s was amazing! Made the process easy and a breeze! Love my new Nissan Versa!!!
November 2025
Kudos and many thanks to Na’Shai for her ever welcoming smile and the excellent service she continues to provide. Thanks too to Stephanie and Paul … for that extra touch of certainty you provide. You’re a great team!! Tks
November 2025
Roger Hodges provided an amazing customer service! Highly recommended for any future business with Nissan Loyalty.
