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“I came early so there wasn't much traffic in the store. Kelly at the Colonial Heights location was so patient and informative when assisting me with upgrading my phone. I appreciated it greatly!”
“The rep was very helpful My phone was dropping texts and I took my to the store and he fixed the problem it was my software THANKS for your help until I got a new phone”
“Brandon was so patient and so helpful. We were transferring service from Straighttalk to T-Mobile and it was not easy.
Brandon new his way around our Relic Samsung Galaxy 8 and 10 models effortlessly! I was indeed impressed. Thank you Brandon for using your Superpowers for good!”
10AM - 8PM
184 Southgate Sq, Colonial Heights
Mobile Phones
“The guy K.C. that works there provided such a great experience. This guy went above and beyond to help get a new phone, get all my stuff transferred over. Simply awesome, thanks cricket and KC.”
“I was serviced by a young lady name TYASIA great customer service she was extremely helpful and patient with me. I was was upset when I came in but she still kept her smile and did her best to help me. I offered her lunch for being so understanding but she just wanted a review. TYASIA YOU’RE AWESOME KEEP UP THE GOOD WORK!!”
“I had an issue with my phone messaging, I googled followed the instructions, nothing, I called Verizon the representative was with me for about 2 hrs, we tried everything, rebooting, restarting, clearing cache etc etc even with a technician then they finally said I must go in person. I asked some coworkers at my job that are tech savvy & nothing. So I stopped by at a phone kiosk in a store, they knew nothing on how to fix it, so I finally went to this Verizon & I explained to this young lady my situation & how I didn't want to lose the piks & videos of my family I had in my messages because I hadn't downloaded them. I was beyond frustrated, saddened & exhausted & in disbelief that not one single person could correct it. She was as surprised as me when I showed her... Well low & behold she turned out to be a Tech Wiz. She did this & that & VUALAAA. Problem solved in less than 5 minutes. You were not only professional but above all patient & compassionate, by not only hearing but listening to my concerns. Thank you so much "Tequila"”
“Had a wonderful experience the two times I came here looking for a new laptop. Shout out to Eugene and Corey in the computer section that really knew their products and specifics for all the laptops. They understood how I would use it and didn’t try to over-sell, or push me off so someone else. They took their time and helped me pick what is (so far) a perfect laptop for a graduate student! Thank ya!”
“This rating is only for pickup of items ordered online. Today I picked up an order for my wife and after waiting for 35 minutes I flagged down a young lady by the name of Leslie. She looked up the order and verified that although my wife called when I arrived, they never showed me as being checked in. Thanks to Leslie's hard work and dedication and perseverance I was blessed to have her deliver our order to our vehicle. Leslie, took the initiative to perform above and beyond to provide excellent customer service. She should be recognized by her management team.”
“Erica's super friendly completely professional absolutely amazing at her job she can speak in Spanish as well as English her friendly demeanor makes her a perfect sales person I doubt I would have made a purchase if she wasn't working that day a true credit to the Company And she deserves a raise”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
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Mobile Phones
“I had a very bad experience when purchasing a new Iphone at a location in OBX. Ashely Weimer, the store manager in the Colonial Heights location, went above and beyond to help me. She was able to review the sales and make adjustments to unnecessary charges. She was also very kind and knowledgable. I will only shop in this store going forward.”