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February 2024 by The Real HH ENT
Customer service is terrible. They will not greet you. They feel bothered when you ask for assistance. They spend more time talking then working.
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December 2023 by Kivan Johnson
I recently just spoke to a female that works at this location, prior to me being able to ask for assistance she stated “you are one in a thousand right now asking for assistance”.
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December 2023 by Tara Brown
The best service from young men named Brandon and Trey! I was shocked to see who they loved to work and help customers! Not to mention Jessica the store manager! I’ll definitely be back!!!
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November 2023 by kathryn Williams
Love getting my shoes from here and the fact they merge with finish line makes it even better I can use my klarna card to get my shoes and my grands y'all better get with the program an take what is offered to you it come in handy customer service always on point with me and the store's are always clean to sum it up I feel like family when I enter ?
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August 2023 by Mia Cordon
I wish I could give them ZERO stars. Customer service is HORRIBLE in that place. The employees are nothing but rude. Just looking at their faces and you can tell they hate working there. Look at you like you are an alien and laugh at their customers behind their backs. I hated my experience in that store.
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July 2023 by Denise Cordon
I wish I could give them ZERO stars. Customer service is HORRIBLE in that place. The employees are nothing but rude. Just looking at their faces and you can tell they hate working there. Look at you like you are an alien and laugh at their customers behind their backs. I hated my experience in that store.
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July 2023 by Isaac Cordon
If there was an option to give zero stars I would give less than. The customer service is slow and these people are too rude. If footlocker had the shoes I would have bought them there in an INSTANT. I hope this changes in the near future
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July 2023 by Bates Trucks
Brought 4 kids to buy shoes everyone was standing around talking or hiding in the back so I go up front and ask for help then everyone looking at each other as if no one wanted to go look for the sizes after the shoes was brought out for us to Try on then I was told I wasn't allowed to buy all 4 pair so I left the shoes there if I couldn't purchase them that should of been stated at the time of me asking for each size if no stars was a rating that would be the review a waste of time and trying to shop for 4 different sizes is not a easy task
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June 2023 by sebastian midder
Everyone EVERYONE just stood around talking. I was greeted and that was it. After 5 minutes I yelled "hello is anyone working today?" If the sneakers I needed were available anywhere else I would have bought them there EVEN if they cost more.
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April 2023 by Evelyn S
I do not recommend this store!!The customer service here is terrible. My husband asked for a shoe size the person (black young man) went to get it , from the warehouse he yelled "DUDE what size are u looking for” and when he came back he didn't even give me the shoe , he just left it there like don’t care without saying anything. Seriously... lazy people and service.
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January 2023 by Jimmy James
Employees are extremely unprofessional. Do not give this store any of your money.Asked lady for size on a particular shoe and seriously just looked at me up and down with a nasty face.
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December 2022 by Miguel
Service is good sometimes it seems employees can be overwhelmed by the Jordan release dates but they get the job done
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December 2022 by Kierra Jefferson
Worst experience in my life!!! You have employees who rather be on the phone with their mother than help a customer get a shoe. I was told "someone will get it when they come back" but YOU ARE ON THE PHONE. DOING NOTHING. Young people are not willing to work & are willing to get embarrassed versus helping a customer needs. A young black girl, working at 1:45 approximately, 12/13/22. Manager needs to get better employees and if employees are so miserable there please get another job! Call center since you wanna be on the phone so bad. Absolutely PATHETIC, DO NOT GIVE THIS PLACE NO MONEY
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December 2022 by Dwaine Holmes
My favorite shoe store to shop at. The employees have great customer service and always very helpful. The store is always neatly organized which makes it easier to shop. Management team is great!
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November 2022 by Avis Moore
We came in to purchase 2 pairs of shoes for my husband. No one was there to help. I had to ask who was an employee to get service after 10 minutes. So when I seen a lady coming from back I said hello, she dismissed me and acted like she wasn't just 2 feet away. I walk towards her to ask her a question she dismissed me again and walked back with another employee to look for 1 pair of shoes. It was 3 employees helping 1 male and it was about 8 other customers in the store. My husband walks up to lady she very happy to assist him. So I'm waiting to ask about the other pair of shoes my husband wants and she just looked through me and another male customer came in she assisted him Dismissed me again. So I raised my voice after almost 20 mins of this and she says he wants a 12 and thats an 11.5 I say no its a 12. She tells me no but I have the shoe in my hand that says 12 USA Here comes the other lady talking about do it say USA by 12? If you did your job and served female the way you serve male customers you could have more business. These woman were very unprofessional and more less discriminating towards probably more than me as female. I didn't see a name tag on either women. But the one ruin lady had a lot of chin hair.P.S THIs review set up needs to be revised because it shouldn't be this difficult to leave a review cant scroll through to do auto corrections. If any my apologies
