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July 2024 by Sharon Johnson
Helene provided awesome customer service. This CVS is very lucky to have her . We made an emergency stop and were from out of state, she made sure our visit was accommodated.
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June 2024 by CJ Kusmier
The customer service in the pharmacy is complete garbage. I mean that wholeheartedly. The unwarranted attitudes, the treatment and low level of information from the pharmacist. You just put up with it because your prescriptions are there. I wish Anthem and Walgreens worked together.
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February 2024 by New Earth Guardian
Bad management
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January 2024 by melissa Haus
Staff member I was helped by (I’m sorry I can not remember her name) I think she was the manager 20/10 customer service amazing and over all helpful..will be returning…
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December 2023 by Annhastasia Murphy
Ther is a short woman who works the pharmacy, and she answered the phone today. She was extremely rude. I have never had a problem with the pharmacy staff in person. She talked over me and had the worst attitude. They have a sign that says Be Kind. They should try practicing that.
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November 2023 by Amanda G.
Horrible pharmacists. Rude and very unhelpful. Either do your job respectfully or find a new one.
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February 2023 by Bucky Barlow
I find the pharmacy staff lack the basics, regarding customer service. Their demeanor implies they dispise working there, which directly impacts the customers. The individual who I had contact today was simply rude.
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January 2023 by marie
I stayed waiting over 1 hr for a persceiption that she claimed they never received. I called my dr office who said it had been called in, they called cvs abd verified it was there. The pharmacy worker was upset when i went back in that my dr had called ti verfiy. Then wouldnt give me my medicine that was already available the day before. Proceeded to tell me that they were out of wtock and i couldnt get the perscriiption. The petersburg oocation has it in stick but i cant just go pick it up things take time. I beed to stop acting like i can get my kedicibe right away. What an experience. I have used thisvlocatiin forviver 15yrs never experienced anything like this.
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December 2022 by Sandi Robertson
This pharmacy staff needs training on customer service. They are consistently in a hurry and short-tempered which ultimately leaves the customer unsatisfied.
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October 2022 by Anonymous
For the most part this location gives better service in pharmacy and in the store part than the other location. They are busier, but you can always see them working hard to filling prescriptions, organizing store shelves, greeting customers that come in etc. This location is further for me than the other but I prefer to be treated with kindness and have my prescriptions handled professionally so I travel the extra distance for it. From time to time they have someone from the other store working here, and they are rude but it's not often.
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October 2022 by Sandi
This pharmacy staff needs training on customer service. They are consistently in a hurry and short-tempered which ultimately leaves the customer unsatisfied.
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September 2022 by renee whittingham
Have an associate at the front. Associate was in the aisle chit chatting. When I asked for help, the response was ‘soon as I finish helping this customer “sweetie”. The non business conversation continued. I’m 66, female and African American. I do not appreciate diminutive terms (sweetie) when a professional term (ma’am) or no term at all is appropriate!
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August 2022 by Amber
They dont always have prescriptions filled! Cvs automated system keeps calling to say it's ready for pickup but when you get there its not.
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August 2022 by Ang
Service is horrible . Pharmacy manager is the rudest. They always act like they are in the biggest hurry and have no time to help .
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August 2022 by Donna Daugherty
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