“The sales associate Jordan was very professional & patient. The reason why he deserves special recognition is because the checkout line was extremely long due to him being the only one checking us customers out but he took time out to answer me and my daughters questions and he was attentive to me getting my reward points. It’s service like this that makes platinum members like myself happy to shop here even though checkout times are long. This JcPenny store is top notch in clothing selections & customer service. That young man truly went above & beyond.”
9:30AM - 8PM
52 Southgate Sq, Colonial Heights“Went there and had such a great experience! The people there are nice and friendly. For the amount of clothes we got (which is almost everything we needed) the price was so much worth it! We can not wait to return!!!”
“Children's place colonial heights mall just before Christmas. It's hard to fit our grandson he's thin. The associates there went out of their way to help me. They didn't have it in stock and help me order it online. Best customer service I've had in a long time. Also found adorable outfits for our Grand daughter.”
“I had the pleasure of meaning Ms. Wanda the other day at the colonial heights location. I came in for a return and Wanda’s customer was awesome. She really made me want to shop more at old Navy, I hope the company realizes the gem their employee is.”