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October 2023 by Stephen Crittenden
What an amazing experience!!! Broke down in Richmond on vacation headed to the beach. Nissan dealership (I won’t mention names) tried to charge me double for the work done. Jason and his team jumped on it fast and professionally as always!! Wouldn’t take my vehicle anywhere else. I live in Waynesboro, Va and will drive there for future work. Great job guys, I thank you for your professionalism and fair prices.Steve Crittenden
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August 2023 by Sophia “HOLLYWOOD” Mason
It is always a pleasure everyone's friendly Plus Mr Roberts has always been a good mechanic and very thorough couldn't ask for anything better or a pleasant place to take your vehicle.Service: Vehicle Inspection
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August 2023 by Sharon Eckenrod
Definitely recommend Carlton’s. Nice, trustworthy people, reasonable prices and fast turn around on repairs. I’ve brought a couple vehicles here over the years and will continue to bring any maintenance and repairs needed. It’s comforting when finding owner operators with integrity to know when the work is done you have no concerns you are good to go, that’s what you’ll get here at Carlton’s.
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August 2023 by Tamara Eastman
They did excellent work on my car! My only trouble was trying to get ahold of somebody on the phone, but I eventually did.
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August 2023 by Judy Lebel
They fixed my ac , feels like sitting in a freezer works great..Thanks
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July 2023 by Matthew Harris
I went to get my State Inspection. They were thorough and completed my inspection in a timely manner.Service: Vehicle Inspection
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July 2023 by Hugh Buchanan
Went in for a tire repair and was in and out in under 20 minutes. They are always fast and there work is impeccable!Service: Tires
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July 2023 by Darlene Garner
I took my truck in for an inspection and they told me I needed over $1200 in repairs. I agreed to get it done because I’ve heard good things about this shop. I had them hold off on the work until I could get my warranty information and took my truck in the meantime. I called back the same day to provide the information and was told someone would call me back. I never got a call back so about a week later I called again, got no answer, so I left a voicemail. They never called me back so I assumed they did not want to do the work. I had to take my truck somewhere else and this new shop told me I only needed a brake light and charged me $17. The new shop very well could have taken advantage of me because I was already expecting to pay but they didn’t. Now I have a distrust with Carlton’s and a new shop that I’ll be going to from now on.
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July 2023 by pauline kiechoff
Friendly people ... quick but good job ... fixed taillight blub ... will use them again !!!Services: Vehicle Inspection
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June 2023 by Giancarlo Passalacqua
Yes, totally satisfied with the service there, my car is running really well feeling strong and secure again they make sure that I’m in no danger in my cars. They take care of their inspections correctly without unnecessary repairs. Had swaybar links replaced my car feels Secure again in the way it feels when driving.Carlton’s is always good to me and respectful. I never feel ripped off or on unsatisfied with my service there. Ever… real people real life! Thank you for giving me a place to go to over the last 15 years or more that makes life easier and more productive.
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April 2023 by Nat F
The previous shop that I used for over 20 years lead me to believe they were repairing my vehicle. My vehicle sat for over 3 months outside. I picked it up and took it to Carlton's. They had it for 6 weeks. They found so much that needed to be done. I said do what you need to do to make my classic run. When I picked it up, it was like I was driving it off the showroom floor. 5 star service. I will return to them.Services: Oil change
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April 2023 by BarbJo
Every vehicle I’ve owned since 1994 has been serviced by Carlton’s. I’ve always been treated kindly and very fairly and made to feel like I’m a priority. You can’t ask for a better group of people!Services: Oil change
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April 2023 by Dustin Nase
Great all around service and staff!!!!! I have been taking all four of my vehicles there for years.Services: Oil change
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February 2023 by stansdds
I always make an appointment for inspections and they are prompt in getting my vehicle in on time. I have been taking my vehicles to Carlton's for over 20 years, they always treat me right.Service: Vehicle Inspection
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February 2023 by Diana Chippewa
It's the only place the Toyota goes..very knowledgeable..Toyota has been in family thru hubby and wife..1st son..and now 2nd son..Carltons is super great..and shop local
