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February 2024 by anecia holland
The first few times I went it was just for braiding hair can’t really mess that up but I was planning to get a sew in and asked one of the workers what was the best quality hair cause I want my hair to last when I get it done. The product she recommended was cost effective and she assured me it was popular and everyone got it. I haven’t had this sewin for 24 hours and it’s a tangled mess never coming here again highly disappointed.
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August 2023 by Meshia B
Had the misfortune of visiting this store , I’ve came here 3 times to make sure I wasn’t judging too harshly but not only do I feel this way . Since they’ve opened I never heard anyone say anything good about this place . The customer service is -10 , I have never walked in this place and been greeted . I bumped into an employee 3 times and didn’t even know she was an employee, not once did she ask if I need help didn’t even say hello . They have ABSOLUTELY everything chained up like it’s Fort Knox or something in which when you don’t have the customer support as is why have it where the employee has to then do more things like leaving a line with 5 people to come take a pair of eyelashes off the hook. I literally only came here cause they’re like the only place opened on Sunday but I tried my hardest to go else where first .
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June 2023 by Arielle Sample
Terrible service arrived 15 minutes before closing they already had the door locked and saw me standing outside and proceeded to turn the lights off!! If you want to close at 7:15 then change your hours!!
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March 2023 by Sharon
Good selection, friendly customer service, reasonable prices.
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March 2023 by Makayla Ward
This place racially profiled me and my boyfriend. We went in to buy hair dye and one of the employees helped us and walked us to the cash register. While in line they accused us of stealing something and placing it in our back pockets. It’s ashamed that we had to empty our back pockets to prove that we didn’t steal anything.
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March 2023 by Brees Coleman-Smith
Employees are just rude
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March 2023 by Tiffani Green
Walked up at 430p the doors were locked for closing when the closing time is 5p. People were still in the store at the counter being checked out with 30min before actual closing time. To be frank the sign on the door states they close at 730p today. Inconvenient and a waste of a drive I’ll stick to Beauty World if this is the customer service I’m going to get here.
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March 2023 by Zink0s Outlawed
Jewelry policies needs to be fixed. was handed nose rings with bare hands. what if i wanted to use it afterwards. also i couldn’t handle the nose rings and when i realized they weren’t L shaped i went back to replace and couldn’t