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September 2024 by Dean davis
My Dr sent me their yesterday for a CT never again,got their 2hours early due to had to drink this stuff for CT 2 hours early then they took me back for scan & the girl blew 2 of my veins I said strike 2 u out get someone else & the next girl got it, then they did the scan afterwards she said in 10 min we are going to do another one so I laid there but I had to use bath rm so I leaned up of table to get her attention to say I needed the rest rm, she came in there with attitude because I moved & said she couldn't do the other scan because I moved I said u should of told me not to move for 10 min I said u need to tell people that I'm not a mind reader today so I didn't get other scan done, this place is very unorganized they don't know what they are doing if u don't want to be a pin cushion stay away,
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September 2024 by Jeanna Binder
This is based on the fact that they don't answer the phone at all no matter what time I called. Morning noon or night no answer!!!!!
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September 2024 by Brenda Baker
I arrived 10 minutes before my appointment. I sat there for 15 minutes before they told me they were rescheduling me because I wasn't there more than 10 minutes. I could have filled outthe paperwork
whilewaiting.
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August 2024 by Shauna Frye
The phone number is not for Colonial Heights office. No one answers the phone. Doctor office nit able to get results from chest xray on Friday
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August 2024 by Jamenia Freeman
Very unprofessional and unorganized. I’ve had 2 appointments canceled due to them not getting the proper paperwork on time. I will never come back to this establishment.
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August 2024 by Amy Blaha
I went for a test and was told that they had my insurance on file. I asked her to verify with my member ID and she said it was the same. Today I had to be on the phone with my insurance because the claim was denied. Of course it was since my old insurance was used and not the new number that I had asked her to verify.
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May 2024 by Theresa Barfield
First of all, because of the negative reviews here, I almost decided not to use Appomattox Imaging Center but I am so glad I did. I found them courteous, very polite, on time, and very concerned about my needs, a very professionally run office. They went the extra mile to make sure my Dr. had a disk of my Xray for an Emergency Appt the next a.m. Please don't let the negative reviews deter you from seeking their services, they are great; at least go and make your own decision. YOU WON'T BE SORRY.
Theresa Barfield
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May 2024 by Theresa Arrington
Completely unorganized and no communication between staff Staff was unprepared dismissive and belligerent towards the information I gave them at my SECOND appointment for a mammogram after the first mammogram technician would not perform the procedure due to a pimple on my breast after waiting over a month for a rescheduled appointment I was again turned away because the facility had not ordered my previous imaging as promised a month earlier The technician told me it was my responsibility to bring records I have never been given and insinuated I was lying when I told her what the pre opus technician had insured me a month early on their ability to attain all needed information prior to my second visit In over 25 years of having mammogram I have never had such poor service and disappointing treatment
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April 2024 by Kara Peebles
I currently have a 23 day old severe ankle / foot / knee injury that happened out of town. I cant walk, cant drive. It has been a struggle to get proper care already. Finally, i got into an ortho provider with a brain and my doctor sent a referral over last Wednesday for an MRI. Friday after no contact I called Appomattox Imagining myself to follow up and was informed that they did not have the order, nor did my Dr's. Coordinator for the imagining center. I contacted my doctors office to resolve this. Today, I was contacted by Rose at Appomattox Imagining. She was unprofessional. She spoke in a harsh, condescending, degrading and argumentative way. She didnt offer reassurance or patience, she nastily accused me of calling the wrong location friday, them having the order all along. Then was gaslighting me saying i saw the doctor on the 28th and 3rd. I explained i did not, i only saw the ordering doctor on the 28th. That doctor only does ankle/feet so he then refferrd me to another office to a different doctor who treats knees. Why this mattered i have no idea but she was trying to argue with me once she got me confused and trying to prove who i had seen and why she back tracked and flipped and said "whats your point" "i never said that". Manipulating and causing more stress to a patient who is already having a hard time is abusive. She also told me I needed to switch insurances because the one I had was likely to deny my MRI anyway, but we'd have to wait the 10 days to find out likely to just not be able to have the test without my doctor calling the insurance anyway, again distressing to someone in severe pain who's been waiting a long time for proper care. Your facility needs to do better. Delayed care is denied care and treatment of patients like this is abuse.
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March 2024 by lisa gavathe
This place is extremely slow. The ladies at the front desk take at least 20 - 30 minutes just to sign you in. Be prepared to wait.
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February 2024 by Tamara Jarratt
Since HCA took over, it's impossible to talk to someone and make appointment. No one calls back either. Also, when you do get to make an appointment it's 4 to 8 weeks before you can get in. It wasn't like that before.
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January 2024 by Yolanda
This place is a joke! My husband went to have an Xray done on 12/20/23 and we have yet to receive the results. His primary care requests have also been ignored!! This place should be shut down. I will be filing a complaint on this practice.Oh and they never answer the phone!!!
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January 2024 by DOROTHY Cale
I HAD CHEST CT SCAN ON DEC 21 2023Results sent to ordering doctor on 22 DEC 2023. Registration person said results also to be also sent to primary dr.AS OF TODAY WAS ADVISED THAT PRIMARY DR TO FAX REQUEST TO RECEIVE MY RESULTS!! THIS IS UNACCEPTABLE!!I WILL NOT BE RETURNING TO THIS FACILITY!!
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December 2023 by Stephanie Roseman
This has to be the Most Unprofessional Place on the Planet!! They don’t ANSWER THE PHONE!! Not, Even for the Doctor Office. When I showed up in person after leaving 3 unanswered messages. They finally gave me an appointment for 2 months later. I showed up for my appointment. I was 10 minutes late. They told me to come back later on that afternoon at 5pm but be there at 4:30pm. I was there at 4:40pm. My Paperwork had been submitted everything!! 5:00pm-5:30pm came and went and I was still waiting!! ??????
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November 2023 by ashley dudley
Not sure why all the bad reviews but every time I have called it got answered. Been here twice and everyone I came in contact with was very nice especially the lady who did my CT she was extremely nice and pleasant. Would definitely recommend this place.