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June 2024 by Donnie Hankins
I recently opened several bank accounts at this location after speaking with someone at several other locations in Martinsville, and also at the customer service center. Everyone I spoke with said what I wanted to do couldn't be done. However, thanks to the exceptional service provided by Ms Stephanie Cannaday, she not only helped me get everything to work out precisely the way I wanted it to, but she also provided a level of personalized assistance that was truly exceptional. Thanks again for all your help in getting this issue resolved. I highly recommend talking to her about all your banking needs because she genuinely cares about the banks customers.
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December 2023 by Marvin McMillan
Short wait ,then good service
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October 2023 by Kelsie Belcher
Accidentally left a bad review for carter instead of the bank I meant to. Since, I’ve deleted my review and figured I’d leave a better one :) I have been with Carter since I was like 14 I believe. Lol. Never dealt with another bank, and never will. Love Carter Bank and Trust!!!
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June 2023 by Amanda Winesette
Stephanie is amazing to work with and is always there to help whenever we need her!
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April 2023 by david conner
Have dealt with a number of financial institutions,some good experiences some not so great.I have to confess that I have never been so pleased as I have been with Macy Cannaday. Have worked with her on personal accounts,business accounts she always has this helpful pleasant attitude, makes going to the bank a pleasure. Thank you Macy and thank you Carter bank
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September 2021 by Jonathon Donovant
Deal with all the Cater Banks in Henry County Collinsville is the slowest of them a by far just seems like this bank gets in no hurry at all better have plenty of spare time to use this location.
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August 2021 by Professor M. Allen Anthony
Employee did not care at all about my needs. I was just wasting her time. She was too busy to care about me.
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February 2021 by Chris Thompson
Everyone is ALWAYS so friendly and helpful.
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December 2019 by Ciera Powell
Very slow customer service. Woman just walking around like she dont even see us.