We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
I was with BB &T when it became Truist. At first I was worried about it changing hands, but it seems like the same bank. A few years back I had some issues with my account and they help me resolve it. This branch has always treated me well and been eager to help me.
December 2024
I have accounts in the area and in Roanoke I don't with this bank but by far this location treats me like I'm already a member they treat me better then my own bank the ladys are very nice caring and will be switching first year
June 2023
Excellent customer service inside the bank, and this is the first bank I’ve used in many years that I’ve had no issues with. They don’t constantly charge fees out of nowhere and the app is easy to use.