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February 2024 by Juanita Mendez
Online there are some things and you get to the store and they are not available
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September 2023 by Andre
The service quality was truly exceptional, I can’t wait to come back and see Emily Midgett; She is the best !! (I believe she is the manager) - My situation was complicated from the previous day - she listened and took care of everything. Even went up & beyond to making sure everything I needed was handled.She is the definition of what a great customer service should be like.- Don’t get me started on her patience level. 10 out of 10!7112 Hull St. location-Samedi
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December 2022 by Grey Robinson
Friendly staff who went above and beyond to give excellent customer service and kindness
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December 2022 by Savannah Lawson
Maliek battle is awesome he makes sure the customer satisfaction is outstanding! Very helpful an goes out of his way for his customers. He should be the manager for this store. Darius has messed up my account an maliek is doing what he can to fix the mistake to keep a new customer.
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October 2022 by Sherri Lawson
Darius the manager is very dishonest! Make sure whatever transaction he does look at it carefully! If he does you wrong he will dodge you,not help you or just screw you in general! Store is never open on time!
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September 2022 by Linda Jones
I have been to this Cricket store twice and both times I was very satisfied with the service, helpfulness, professionalism and friendliness of its employees. Clinton in particular was most helpful and courteous. I will definitely return to this location if I need any assistance with a phone or a hotspot
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September 2022 by Mynor García
Travonte grate is a great salesman associate sales associate he was so happy and excited to help me I felt like I had to give him a hundred percent great rate please tell him keep up the great work
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August 2022 by Regina Earley
Travonte grate was amazing. He did everything he could to help us!!! He has excellent customer service skills. We will definitely be coming back to see him again
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August 2022 by Wayne Campbell
Travonte grate are outstanding worker he helped me with the best ability the best way he could in any other thing or problems I have with my phone he's so helpful and really patient when it comes down to his work??????please tell him i keep uo the. Great work
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August 2022 by Travonte Grate
Travonte Grate was an excellent customer service representative. He went over the different products and services offered thoroughly.
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April 2022 by Lord M.
Worker is really rude on April 15 2022 at 7 pm. Maybe you should be more worried about helping your customers and less worried about getting on your chat group while you are working. Ridiculous. Phones are not turned on so you really have no idea what you are buying. Also. Tripped over your sign that is just laying on the ground. How about do your job instead of getting paid to chat
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October 2021 by Leah V
Just bought my 3rd phone from Michelle S. She is very knowledgeable, professional, and great to deal with. Had a question and Vi was able to help solve it. I appreciate them!
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June 2021 by Merrick Clay
Michelle has an outstanding customer service not just to me but all customers that come into the store. I have seen her work with other customers.
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June 2021 by Cubanitaz Designz 2020
The young lady in the Cricket Store was very helpful. Her name is Victoria. Thank you for your help.
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April 2021 by J Benner
I've had a Cricket account for 3 years, so when my phone started dropping messages and 2nd battery had to be charged a few times a day I knew it was time for a change. I purchased an Alcatel Lumos and Michelle said set up would be easy. She worked on the phone for about 15 minutes to transfer all from my old phone... consequences were poor. I had 121 fb friends but only 7 transferred! My contact transfer did not transfer until I took it back and she said "it's here", some are missing, some have partial or noaddress, phone numbers are missing, etc. My calendar was also missing and suddenly appeared when I took the phone back to complain. Oh, I forgot to mention that the phone was set up under my nickname (I used for fb marketplace & buy nothing messaging) and I have been unable to correct it. I would love to know where to take it to get it fixed so I can stop carrying 2 phones.
